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Order Processing Sppt III

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POST DATE 9/8/2016
END DATE 10/27/2016

Varian Medical Systems, Inc. Salt Lake City, UT

Company
Varian Medical Systems, Inc.
Job Classification
Full Time
Company Ref #
9991BR
AJE Ref #
576113602
Location
Salt Lake City, UT
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Associates Degree

JOB DESCRIPTION

APPLY
Position Title
Order Processing Sppt III

Auto req ID
9991BR

Business Unit Name
Varian Imaging Components

Location-State
Utah

Location-City
Salt Lake City

Job Type
Regular

Job Description
Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing. Duties include:

Processing orders for materials for both domestic and/or international requests in accordance with company policy and practice.
Coordinates and performs activities such as order entry, order acknowledgement, order revision and preparation of some shipping documents.
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges
Updates databases with status of returned materials issues and accounts for returns inventory
Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules
Ensure service information accessible by sorting and filing documents/forms
Handles requests for additional company materials
Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
EEO Policy All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

EEO Policy
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

Job Requirements
Minimum Required Skills and Knowledge:
Direct customer support experience including administrative experience. Order processing experience or an equivalent combination of formal training in data processing, marketing,
international business, finance and accounting, production control or related office and business education. Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with SAP or equivalent ERP product and productivity software desired.

Typical Education and Experience:
Associates Degree or equivalent. 3 - 5 years of related experience.

Percentage of Travel Required
0-25%