Order Processor/Data Entry
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POST DATE 9/15/2016
END DATE 10/14/2016
Compex Legal Services, Inc.
JOB DESCRIPTIONJob Description:
We are looking for a star player to be a part of our winning team. The Order Processor enters all order requests into Compex's computer system accurately and efficiently. For this particular position; you MUST be able to type 50-60wpm. Candidates will be tested on typing speed. We are hiring Full Time, Part Time, On-Call employees. Compex is interviewing for all position status types including full-time, part-time, and temporary.In addition, multiple work schedules may be available! Task and Responsibilities: Review requests for errors, accuracy and/or missing information while processing requests. Enter all client request information into computer system with 100% accuracy. Type accurately all special subpoena clauses or instructions when needed during data entry. Collect correspondence periodically and match to requests processed. Communicate with team members and clients to ensure accuracy, timeliness and quality of work flow. Provide team members with feedback consistently to expedite our Order Processor process. Clarify all questionable orders with our clients prior to processing- always being sure of information. Report any unusual or questionable items on requests to the Order Processor supervisor or manager. Assist with our Order Intake Desk work station when required or needed. Assist in answering incoming calls when necessary primarily for the purpose of taking messages. Other duties as assigned. Requirements Job Qualifications:Excellent written and verbal communication skills; especially telephone skills.Skills in the use of Oracle System, Internet Savvy, and Word Processing Software.Ability to process 100 or more requests per day.Must Type 50-60 words per minute. (candidates will be tested on typing speed)Basic knowledge of Discovery LawTwo years recent customer service experience.Working knowledge of standard office machines such as fax, copier, scanner, etc.Dependable.Industry experience a plus. Individual Characteristics:Ability to prioritize and process large volumes of work daily.Fast and Accurate typing skills.Sense of urgency - self motivated.Detail oriented.Ability to solve problems creatively.Ability to comprehend written and verbal instructions - Strong communication skills. Compex offers its full time employees Medical, Dental, Vision, 401k and FSA. In addition, these benefits are fully paid by the company; Basic Life Insurance, LTD and EAP. The following supplemental benefits are also offered; Voluntary Life Insurance, AD&D, Aflac and LegalShield.
Founded in 1972, Compex Legal Services, Inc. is an industry leader in litigation support services to law firms and insurance carriers. Having pioneered a number of advances in the industry, our product lines include record retrieval, court reporting and on-line document management. At Compex, we pride ourselves on providing the highest quality service and value to each client.