Orders Manager - Sales Support
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POST DATE 8/9/2016
END DATE 10/21/2016
JOB DESCRIPTIONMilliporeSigma is the North American life science brand of Merck KGaA, Darmstadt, Germany a leading science and technology company. It offers a broad range of innovative products and services to biotech and pharmaceutical drug therapies businesses. Through dedicated collaboration with the scientific and engineering communities, and as one of the top three R&D investors in the life science tools industry, the brand serves as a strategic partner to customers and helps advance the promise of life science.
SCOPE OF RESPONSIBILITY:
Orders Management is responsible generating client quotes, creating invoices, and mailing final reports.
PURPOSE OF THE POSITION
The Orders Manager is responsible for ensuring the studies are fully entered and available within Oracle and LIMS as well as ensuring consistency within the assay s created for use. The Orders Manager is responsible for generating quotes for clients and revisions as required.
ESSENTIAL JOB FUNCTIONS
Enters orders into Oracle and Projects systems in a timely and accurate manner.
Reviews invoice adjustments as needed.
Maintains order information until the time of project completion.
Maintains quotes by adjusting pricing and other info as required throughout the project.
Creates custom quotes for client proposals as needed.
Prepares draft and final reports for the client by creating a PDF copy, generating FedEx envelopes or boxes, and tracking packages, as needed, through FedEx to ensure delivery.
EXPANDED JOB FUNCTIONS
Responsible for proficiency within the Oracle system.
Responsible for all other duties as assigned.
Ensures that site visits are properly scheduled prior to the client visit. Responsible for adjusting booked conference rooms as needed to accommodate clients.
High school diploma is required; some college preferred
Knowledge of office operations is required
Knowledge of Toxicology testing is strongly preferred
6+ months of experience with Request for Proposals (RFP), editing, or writing
Technical Writing Experience is strongly preferred
ERP (Oracle/SAP) experience is preferred
Knowledge and Skills:
Excellent written and oral communication skills
Excellent typing, reading, writing skills
PC skills, including (but not limited to) Excel, Word and Adobe
Exceptional information management skills
Exercises good judgment, tact, and diplomacy with both internal and external clients
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.