Outlet 1 Server -Breakfast

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POST DATE 9/14/2016
END DATE 10/14/2016

Hilton Garden Inn Key West Key West, FL

Company
Hilton Garden Inn Key West
Job Classification
Full Time
Company Ref #
hc.336FF2791E371455
AJE Ref #
576174272
Location
Key West, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. DUTIES & FUNCTIONS Fundamental Requirements: Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurantand Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction.