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Outside Plant Maintenance Technician I

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POST DATE 9/10/2016
END DATE 10/20/2016

Cox Corporate Services, Inc. Springfield, VA

Springfield, VA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED




Responsible for the operation, INSTALLATION, setup, testing and maintenance of broadband services over an HFC network and other equipment associated with plant facilities and distribution systems. Working under close supervision, the incumbent ensures network meets company performance standards and is compliant with FCC requirements and standards.


Maintains and repairs equipment within the HFC distribution system including customer premises.

Performs demand maintenance by resolving trouble tickets for service-affecting events (i.e., outages, ingress, and area problems).

Responds to status monitoring alarms. Identifies, troubleshoots and resolves any associated issues.

Performs preventative maintenance on distribution networks by conducting amp sweeps, checking for forward and return signal transmission, measuring signal leakage, ingress, and noise, and evaluating power supply issues.

Performs node and end-of-line checks to prevent trouble calls.

Utilizes test equipment and other diagnostic tools such as notebook computers and digitized system maps to resolve network distribution problems.

Consults with other internal work teams to resolve plant issues.

Checks power supplies, batteries, and cabinets to ensure they are in good working order. Reports problems to authorized employees.

May perform daily monitoring and documentation for CLI compliance per FCC requirements. Repairs leakage to resolve problems.

May perform quality assurance field checks for new plant activation.

May identify and log tickets to repair clearance infractions and/or GO95 and GO128 infractions as well as other safety issues.

Reads and interprets system prints including system design maps and digital drawings.

Work requires the ability to be on-call and work various shifts including nights and weekends.


HS diploma, GED or relevant work experience.
1 or more year of experience in related field. (i.e. NCTI installer, Technician, Construction)
Requires ability to lift at least 90lbs
Requires strong knowledge of installation and service standards, basic electrical theory and cable construction standards, basic drafting techniques, map reading and interpretation, FCC standards.
Excellent verbal communication, customer service, team player, computer, math, and interpersonal skills to work effectively with teams throughout organization.
Flexible to work varied hours including evening, weekend and on-call
Ability to drive and operate a bucket truck
Ability to claim and work off of various lengths of extension ladders
Valid local Driver s License with driving record that meets Cox standards.

AS/AA or Technical Certification (NCTI ar SCTE in related discipline desired. (i.e. engineering, electronics, computer science, etc.)

From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.

Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.

Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at:

Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Organization:Cox Communications, Inc.
Primary Location:US-VA-Springfield-7741 Southern Dr

Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-
Travel:Yes, 5 % of the Time

Unposting Date:Ongoing


Cox Enterprises is a leading communications, media and automotive services company. With revenues of $18 billion and approximately 60,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms).

The company's major national brands include Autotrader, Kelley Blue Book and Manheim. Through Cox Automotive, the company's international operations stretch across Asia, Australia, Europe and Latin America. To learn more about Cox's commitment to people, sustainability and our communities, please visit

Company Size:
5,001-10,000 Employees
Social Media:
6305 Peachtree Dunwoody Rd
Atlanta, GA 30328

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