Outside Sales Representative Direct Sales

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POST DATE 9/18/2016
END DATE 1/19/2017

Cox Corporate Services, Inc. Springdale, AR

Springdale, AR
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Associates Degree



Primary Responsibilities and Essential Functions

- Builds rapport and provides excellent customer services to meet and exceed

established goals and performance levels in door to door sales. Drives maximum

product penetration and revenue generation in all assigned territories, nodes,

or geographical areas to former, new and existing customers via door-to-door


- Cold canvasses in assigned territory and makes sales presentation to nonsubscribers

and existing subscribers for upgrades.

- Generates and retains PSUs through the acquisition of and retention of

customers by using Cox trained skill sets, programming and technical expertise,

and makes the appropriate recommendations for services using consultative

sales skills. Implements effective closing techniques to ensure sales goals are


- Maximizes Cox s brand & image exposure in each community and ensures

customer satisfaction and loyalty by assisting and resolving a wide variety of

customer requests, inquiries and complaints verbally, face to face and in writing.

- Builds customer loyalty by effectively resolving any/all customer issues and

differentiating Cox products from those of our competitors and communicating

those differences effectively.

- Minimize product churn by actively resolving concerns/issues efficiently and

effectively through the use of active listening, personalizing techniques and by

focusing on adding/building value.

- Maintains client satisfaction and takes ownership throughout the sales cycle.

- Performs end to end order entry through provided technology.

- Creates and maintains successful interdepartmental relationships.

- Participates in team sales blitzes, conversions, and new releases; including

weekend and evening sales events.

- Completes special projects and/or status reports as requested.

- Introduces, markets and sells any new services.

- Facilitates collection on bad debt accounts, picks up and returns customer


- May complete basic installation of video and data services for residential


- Updates and reports on all sales activities in assigned territories, nodes or

geographical areas.

- Works evenings and weekends to maximize customer contact.

- Conducts all business in an ethical manner as outlined in the Channel Sales

Standards of Performance and Conduct.

- Attends and participates in all scheduled team meetings.

- Maintains current job knowledge through completion of on-going training

opportunities, satisfactory skills assessment scores, and attainment of job related

certifications, including annual certification renewal/update as required.

- Performs other duties as required.




- 1 year of experience preferred in related field (i.e. Marketing, Sales, Sales

Operations, etc.)

- Requires proficient knowledge of technical applications and tools.

- Excellent interpersonal, presentation, and collaborative skills to work

effectively with teams throughout organization

- Ability to work independently to achieve set goals within a strategic plan.

Preferred- AS/AA or Technical Certification in related discipline strongly

desired (i.e. Marketing, Business, etc.).

- Experience in telecommunications industry desired.

- 1 - 2 years of proven door-to-door/outside sales experience highly preferred.


From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.

Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.

Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: http://www.cox.com/.

Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

ORGANIZATION: Cox Communications, Inc.

PRIMARY LOCATION: US-AR-Springdale-4901 S 48th St


JOB LEVEL: Individual Contributor

SHIFT: Day Job


SCHEDULE: Full-time



Cox Enterprises is a leading communications, media and automotive services company. With revenues of $18 billion and approximately 60,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms).

The company's major national brands include Autotrader, Kelley Blue Book and Manheim. Through Cox Automotive, the company's international operations stretch across Asia, Australia, Europe and Latin America. To learn more about Cox's commitment to people, sustainability and our communities, please visit CoxCSRReport.com.

Company Size:
5,001-10,000 Employees
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6305 Peachtree Dunwoody Rd
Atlanta, GA 30328

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