Outside Sales Representative Single Family Unit

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POST DATE 9/18/2016
END DATE 11/4/2016

Cox Communications West Warwick, RI

West Warwick, RI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Description At Cox, we connect people to the things they love. Now we d like to connect with you. Cox Communications is looking for SHARP TALENT to join our team and be the VOICE OF OUR BRAND.

Unleash your potential with Cox Communications as an OUTSIDE SALES REPRESENTATIVE, where you ll be enhancing the lives of our customers and your career. THIS POSITION HAS A HIGHLY COMPETITIVE BASE SALARY PLUS COMMISSION AND A COMPREHENSIVE BENEFITS PACKAGE!!


AS AN OUTSIDE SALES REPRESENTATIVE, you will play a pivotal role in the continued STABILITY AND GROWTH of our organization, by serving as a FRONT-LINE REPRESENTATIVE OF THE COX BRAND. In this role, you sell video, voice, data and home security services to residential customers via door-to-door canvassing within an assigned territory of single family units (SFU).

Performance is critical to the achievement of department and company Primary Service Unit (PSU) growth and net gain objectives. The Outside Sales Representative s (Direct Sales) performance is critical to Cox s achievement of department and company Primary Service Unit (PSU) growth and net gain objectives.

Successful candidates are driven hunters , with a strong work ethic, a high degree of integrity and an entrepreneurial and achievement-oriented attitude.


COX COMMUNICATIONS IS MORE THAN JUST A PLACE TO WORK. We strive to create an environment that nurtures personal development and the opportunity to build on your talents.

OUR EMPLOYEES ARE OUR MOST IMPORTANT RESOURCE. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.

AT COX, YOU DON\'T JUST HAVE A JOB, BUT THE OPPORTUNITY TO GROW AND ADVANCE ACROSS MANY DYNAMIC INDUSTRIES. We'll work with you to achieve this growth through career development programs and in our commitment to ongoing training and to hiring from within.


* Builds rapport and provides excellent customer services to meet and exceed established goals and performance levels in door to door sales. Drives maximum product penetration and revenue generation in all assigned territories, nodes, or geographical areas to former, new and existing customers via door-to-door sales.

* Cold canvasses in assigned territory and makes sales presentation to non-subscribers and existing subscribers for upgrades.

* Generates and retains PSUs through the acquisition of and retention of customers by using Cox trained skill sets, programming and technical expertise, and makes the appropriate recommendations for services using consultative sales skills. Implements effective closing techniques to ensure sales goals are achieved.

* Maximizes Cox s brand & image exposure in each community and ensures customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests, inquiries and complaints verbally, face to face and in writing.

* Builds customer loyalty by effectively resolving any/all customer issues and differentiating Cox products from those of our competitors and communicating those differences effectively.

* Minimize product churn by actively resolving concerns/issues efficiently and effectively through the use of active listening, personalizing techniques and by focusing on adding/building value.

* Maintains client satisfaction and takes ownership throughout the sales cycle.

* Performs end to end order entry through provided technology.

* Creates and maintains successful interdepartmental relationships.

* Participates in team sales blitzes, conversions, and new releases; including weekend and evening sales events.

* Completes special projects and/or status reports as requested.

* Introduces, markets and sells any new services.

* Facilitates collection on bad debt accounts, picks up and returns customer equipment.

* Updates and reports on all sales activities in assigned territories, nodes or geographical areas.

* Works evenings and weekends to maximize customer contact.

* Conducts all business in an ethical manner as outlined in the Channel Sales Standards of Performance and Conduct.

* Attends and participates in all scheduled team meetings.

* Maintains current job knowledge through completion of on-going training opportunities, satisfactory skills assessment scores, and attainment of job related certifications, including annual certification renewal/update as required.

* May perform home security consultation appointments

* Performs other duties as required.


* HS diploma, GED or relevant work experience

* Requires proficient knowledge of technical applications and tools

* Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization

* State licensing may be required to sell Home Security


* 1 year of experience preferred in related field (i.e. Marketing, Sales, Sales Operations, etc.)

* AS/AA or Technical Certification in related discipline strongly desired (i.e. Marketing, Business, etc.)

* Experience in telecommunications industry desired


From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.

Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.

Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: http://www.cox.com/.

Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Organization:Cox Communications, Inc.
Primary Location:US-RI-West Warwick-9 J.P. Murphy Highway

Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-

Unposting Date:Ongoing


Cox Enterprises is a leading communications, media and automotive services company. With revenues of $18 billion and approximately 60,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms).

The company's major national brands include Autotrader, Kelley Blue Book and Manheim. Through Cox Automotive, the company's international operations stretch across Asia, Australia, Europe and Latin America. To learn more about Cox's commitment to people, sustainability and our communities, please visit CoxCSRReport.com.

Company Size:
5,001-10,000 Employees
Social Media:
6305 Peachtree Dunwoody Rd
Atlanta, GA 30328

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