JOB OVERVIEW: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. REPORTS TO: Front Desk Supervisor/ Manager. WORK ENVIRONMENT: Front Desk and Back Office Areas, Guest Rooms and all Public Areas. KEY RELATIONSHIPS: Internal: Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales & Catering, Housekeeping, Restaurants, Accounting, Engineering, and Security. External: Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels. 4. ..