PATIENT ACCESS SVC SPCLST I

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POST DATE 9/8/2016
END DATE 10/15/2016

Cooper University Health Care Voorhees, NJ

Company
Cooper University Health Care
Job Classification
Full Time
Company Ref #
34309
AJE Ref #
576114906
Location
Voorhees, NJ
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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SHORT DESCRIPTION:

Ensure quality patient appointment scheduling and facilitate patient access to professional services in a call center setting. Requires 2 years of patient appointment scheduling,insurance verification or registration experience in a hospital or physician office. Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.Excellent customer service skills with strong interpersonalskills and phone etiquette are required.

SPECIAL REQUIREMENTS:

Scheduled Days / Hours: 40

Education:

High School Diploma or Equivalent required.

Experience:

2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred.



Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.



Excellent customer service skills with strong interpersonal skills and phone etiquette are required.

Required License/Certifications/ Registration:

Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC.

All incumbents must satisfactorily complete a Cooper systems training program to include: Registration, Scheduling, E-Commerce and FSC

Other Qualifications:

Requirement: All new employees must be trained in appointment scheduling and Patient Registration and successfully PASS all IDX training requirements within their probationary period.



IDX Training includes: MCA Models, Registration, Basic Management and Eligibilities requirements.

Cooper University Health Care is an equal employment opportunity employer and does not discriminate on the basis of gender, race, age, religion, physical or mental disability, marital status, Veteran status, national origin, or any other category protected by federal or state law.