PATIENT ACCESS SVC SPEC PRN 9/8/2016

Cooper University Health Care Voorhees, NJ

Company
Cooper University Health Care
Job Classification
Part Time
Company Ref #
34188
Location
Voorhees, NJ
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED
AJE Ref #
576114908

JOB DESCRIPTION

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SHORT DESCRIPTION:

This position has a strong emphasis on customer service to our patients and facilitating

patient access to professional services.



This position must ensure quality patient scheduling, positive telephone etiquette and

customer satisfaction in support of the mission of Cooper University Hospital and Cooper

University Physicians.



Must be knowledgeable of medical terminology, medical insurance, professional billing

requirements, and must possess excellent communication skills both verbal and written.



Must be skilled in use of computers and applications.



Must have the ability to be organized, take independent action and project Cooper s values

to both customer and co-workers.

SPECIAL REQUIREMENTS:

Scheduled Days / Hours: PRN

Education:

High School Diploma or Equivalent required.

Experience:

2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred.



Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.



Excellent customer service skills with strong interpersonal skills and phone etiquette are required.

Required License/Certifications/ Registration:

Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC.

All incumbents must satisfactorily complete a Cooper systems training program to include: Registration, Scheduling, E-Commerce and FSC

Other Qualifications:

Requirement: All new employees must be trained in appointment scheduling and Patient Registration and successfully PASS all IDX training requirements within their probationary period.



IDX Training includes: MCA Models, Registration, Basic Management and Eligibilities requirements.

Cooper University Health Care is an equal employment opportunity employer and does not discriminate on the basis of gender, race, age, religion, physical or mental disability, marital status, Veteran status, national origin, or any other category protected by federal or state law