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PATIENT SERVICES SPECIALIST
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OrthoCarolina's Mission is "Excellence in Care and Service, One Patient at a Time"
OrthoCarolina is seeking an energetic, friendly Patient Services Specialist to be responsible for greeting patients, preparing forms, collecting insurance information, and verifying patient information in a timely and accurate manner. This position is also responsible for cross-training in patient check-in and check-out. Our Patient Services Specialists provide superior customer service to our patients and guests. Additional duties may include scheduling or re-scheduling appointments, answering phones, overseeing patient waiting area and maintaining an appropriate patient flow.
Position is PRN; Monday - Friday, between the hours of 8am - 5pm.
Experience in front-office MEDICAL setting is highly preferred. Superior customer service skills are required! Must have experience with computer systems, medical systems is highly preferred (i.e. Centricity). Knowledge of medical terminology and medical billing is also preferred.
Concerns, questions or problems with the application process, please contact Human Resources at firstname.lastname@example.org.
DO NOT CONTACT PRACTICE LOCATION.
* High school graduate
* Associate s or Bachelor s degree preferred.
* Prefer minimum of one year experience in medical clinic setting.
* Good customer and computer skills and working knowledge of insurance.
* Knowledge of medical terminology preferred.
Specific skills, knowledge and abilities required:
* Knowledge of medical terminology.
* Ability to perform basic math calculations.
Equal Employment Opportunity & Affirmative Action Statement and Work Authorization
OrthoCarolina recruits, hires and promotes qualified candidates for employment opportunities without regard to race, religion, gender, age, national origin, veteran status, disability or any factor prohibited by law, and as such affirms its policy and practice to support and promote the concepts of equal employment opportunity and affirmative action in accordance with all federal, state and municipal laws. Candidates must possess authorization to work in the United States. OrthoCarolina utilizes the Department of Homeland Security (DHS) and Social Security Administration (SSA) E-Verify system to comply with verifying work authorization.
With twenty-eight locations, over 140 physicians, and over 80 physician assistants, OrthoCarolina is one of the most comprehensive providers of orthopedic medicine and surgery in the world.
Excellence in care and service, one patient at a time. Our Mission: Quality, Service, Community, and Teamwork.
No matter what the condition, we have physicians and specialists ready to provide the finest orthopedic care for the families in our region.