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PATIENT SVC ASSOC II 9/14/2016

Yale New Haven Health Bridgeport, CT

Company
Yale New Haven Health
Job Classification
Full Time
Company Ref #
10335
AJE Ref #
576176000
Location
Bridgeport, CT
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
OVERVIEW

Northeast Medical Group

Full time with benefits

Monday - Friday (34 hrs)

Position located in Bridgeport



To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values integrity, patient-centered, respect, accountability, and compassion must guide what we do, as individuals and professionals, every day.

EEO/AA Minority/Female/Disability/Veteran

RESPONSIBILITIES



DESCRIPTION

The Patient Service Associate serves to coordinate patient care and physician activity by greeting all patients/visitors, answering telephone calls, scheduling appointments, maintaining patient medical records. The position requires an individual with knowledge of front desk medical office operations. Essential duties and responsibilities include the following. Other duties may be assigned.



SPECIAL SKILLS

Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image.



QUALIFICATIONS

EDUCATION

High School degree or equivalent required.



EXPERIENCE

Minimum of 1-2 years applicable work experience in a primary care or specialist office or hospital setting required.



PHYSICAL DEMAND

MMR is required. Varivax (chicken pox vaccine) or evidence of prior chicken pox is required. Hepatitis B (or signed declination) is required for those with potential exposure to blood/body fluids. Tdap and influenza vaccination are strongly encouraged.