PATIENT TELEPHONE SERVICES REP / 40 HOURS / DAYS / MEDICAL RECORDS / SOUTH WEYMOUTH
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POST DATE 8/25/2016
END DATE 10/27/2016
Brigham & Women's Physicians Organization(BWPO)
JOB DESCRIPTIONHarbor Medical Associates is seeking a Patient Telephone Services Representative (PTSR) for new patient PCP registration located in the Medical Records Dept. The PTSR will be responsible for answering the new patient line, registering and scheduling appointments. The PTSR will assist patients in obtaining their medical records to ensure a smooth transition into the practice. The PTSR will be expected to answer phones within 3 rings, in a friendly and professional manner.
Candidate should have general knowledge of medical documents and the ability to read and comprehend simple, healthcare terminology. Duties will also include scanning and filing documents into the patients electronic health record. Must be detail-oriented and have exceptional interpersonal and customer service skills.
Brigham and Womens Physicians Organization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.