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PM Room Service Server; DoubleTree by Hilton Jacksonville Riverfront

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POST DATE 9/15/2016
END DATE 10/15/2016

DoubleTree by Hilton Jacksonville Riverfront Jacksonville, FL

Jacksonville, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


The Room Service Server is responsible for greeting and servicing the guest in a gracious and professional manner, provide full service dining to guests in their hotel room, set up and deliver room service orders, amenities and special food and beverage items. Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Set up and deliver all VIP amenities. Complete all shift side work as outlined in the hotel's operating policies and procedures. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Perform all cash handling responsibilities in accordance with company policies and procedures Experience, Skills and KnowledgeHotel experience preferred.Ability to communicate well with guests.Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.Ability to transport large trays weighing up to 30lbs with or without reasonable accommodation..Must have the ability to communicate in English. Candidate must be flexible to work a varying schedule, five or more days per week, pending occupancy levels. (ref. 16162)