PT HOST(ESS), Devon

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POST DATE 9/17/2016
END DATE 10/16/2016

Hershey Entertainment & Resorts Hershey, PA

Company
Hershey Entertainment & Resorts
Job Classification
Full Time
Company Ref #
hc.69F822042B92AC66
AJE Ref #
576208770
Location
Hershey, PA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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This position is responsible for greeting guests, seating guests and coordinates reservations within dining room areas of Devon Seafood + Steak. This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, & holidays based on operational needs. Job Functions: Open the doors as guests enter the restaurant, when possible. Verbally greet guests immediately upon entering the restaurant. Seat guests at tables in a friendly and timely manner. Complete wait sheets accurately. Complete table count sheets accurately. Answer the telephone. Meet guests' needs by providing pertinent information about the restaurant, menu items, and surrounding area. Thank guests as they are leaving. Use specified techniques to satisfy unhappy guests. Open doors for guests as they exit the restaurant. Handle to-go orders on an as needed basis. Maintain guests' needs throughout their dining experience by assisting servers with pre-bussing procedures. Use sanitizing solution to wipe down tables, chairs, booths, table base to assist servers. Sweep floor area around table to assist servers as needed. Reset using designated silverware, napkins, and condiments to assist servers as needed. Stock all items on Front Desk Checklist