Palliative Care - Education Specialist

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POST DATE 8/31/2016
END DATE 5/2/2017

Massachusetts General Hospital(MGH) Boston, MA

Boston, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


The Division of Palliative Care within the Department of Medicine is comprised of a team of over 40 clinicians and administrative staff including physicians, nurse/ nurse practitioners, fellows, social workers, and administrative personnel. The palliative care clinicians provide specialized, multidisciplinary medical care for people with serious illnesses. The medical care is focused on improving quality of life for both the patient and the familyproviding relief from the symptoms, pain and stresses of a serious illness. The current clinical service lines include an inpatient consult service, an outpatient clinic and home based services in the community. The clinical, education, and research activities of the Palliative Care Division are deeply integrated into current hospital activities and the new Palliative Care Education Program will facilitate an even more extensive integration of palliative care into the fabric of the institution.

The newly established Education Program within the Division of Palliative Care will help address:


Primary palliative care education across MGH by defining specialty-specific core competencies for primary palliative care and developing training activities to educate clinicians.

Patient engagement by developing programs to educate patients and families about palliative care, driving internal campaigns to raise awareness, and partnering with the community to engage the public in raising awareness.

Advance care planning by providing education to clinicians to give them the knowledge and tools to engage in high quality goals of care conversations. This effort will also require a strategy for patient identification and centralized documentation in the electronic health record.

This position is integral to the mission of the Education Program, established to provide comprehensive educational support for primary palliative care to faculty and educators at Massachusetts General Hospital.

The incumbent will develop programs and processes focused on primary palliative care medical education. The identification of such programs/processes will be done by the Education Program Medical Director and Education Program Advisory Council, who will also define the goals, endpoints, and guidance for successful efforts ahead.

The incumbent will design, deliver, and assess courses and course materials for classroom and online environments and help faculty develop effective course and curriculum design for technology-enabled learning. Responsibilities will include


Design, develop, and support high quality, customized instructionally effective materials for on line, blended and traditional classroom courses for use in the Primary Palliative Care Education Program.

Assist faculty in developing interactive and meaningful learning activities and assessments that are aligned with the course objectives and meet the needs of diverse learners.

Observing and providing feedback to faculty of all courses in order to promote continuous improvement and insure high quality courses.

Collaborate with colleagues to conduct needs assessment and usability analyses, and develop metrics to evaluate course design impact and success.

Collaborate with colleagues in Quality and Safety and process improvement activities to align strategies to improve quality of care for seriously ill patients at MGH.

Collaborate with colleagues to conduct workshops for faculty related to effective teaching strategies.

Share expertise in the cognitive psychology of education and educational evidence-based practice.

Lead/participate in interdepartmental teams and projects requiring technical expertise, particularly in the areas of instructional/multimedia design.

Research and share latest knowledge in the field of Primary Palliative Care and techniques and tools for blended learning.

Development of personal and team scholarship related to primary palliative care education.

Work with senior staff to maintain the Hospitals faculty development program in Primary Palliative Care, which includes regional, domestic, and international venues.

This position will provide faculty and student support in addition to research and instruction in traditional and innovative instructional technologies. Additionally, this person will collaborate closely with colleagues, and possibly peers at other institutions engaged in similar joint projects to evaluate the effectiveness of online learning methods, lead and participate in instructional/multimedia design projects.

Massachusetts General Hospital, founded in 1811, is the original and largest teaching hospital of Harvard Medical School. MGH is a 999 bed hospital with Level I Trauma designation for adults and pediatrics as well as burn care. MGH has five multidisciplinary care centers known worldwide for innovations in cancer, digestive disorders, heart disease, transplantation and vascular medicine.

Since its establishment in 1811, the Department of Medicine has been an integral part of Massachusetts General Hospital and continues to provide innovative, high-quality medical care to the Greater Boston area through 10 clinical divisions, 9 research units and 15 primary care locations.

* Bachelors degree in an educational or medical field plus a minimum of five years of related professional experience. Advanced degree in Education or Psychology is preferred. M.A./M.S./PhD degree in relevant discipline (Instructional Design, Instructional Technology, Education Technology) strongly preferred.

* Analytical, diplomacy, negotiation, problem solving skills and flexibility to achieve innovative curricular solutions within a fast-paced and dynamic hospital setting.

* Excellent written and verbal communication skills to liaise with faculty locally, regionally and abroad and make contributions to the field through publication.

* Organizational skills regarding curriculum/programmatic development.

* Prior experience and excellence in group facilitation skills.

* Aptitude for work in an organized, detail-oriented, and timely manner.

* Proficiency with Microsoft Office.

* Proficiency in SPSS, SAS or similar data analysis tool highly desired.

* Ability to work both collaboratively and independently.

* Verbal, written, and interpersonal skills necessary to interact effectively with leadership and a wide range of stakeholders.

* Excellent customer service skills with emphasis on patience, helpfulness, and tact. High degree of professionalism.

* Creativity and strong ability to promote initiatives.

* General intellectual curiosity and enthusiasm for the topics of focus.

* Evidence of ability to quickly learn new technologies, and sound judgment to gauge whenand when notto use them for teaching and learning.

* Independent decision-making and time management balanced with regular review and collaboration with supervisor.

* In-depth knowledge and demonstrated use of required image, audio and video software.

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.