Part Time Customer Service Representative
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POST DATE 9/1/2016
END DATE 10/18/2016
West Los Angeles, CA
Los Angeles, CA
JOB DESCRIPTIONA leading roof repair company for residential and commercial properties near the LAX area is looking for highly motivated customer service representatives to join their team! You will be responsible for helping customers by providing service information.
- You will be reaching out to about 90% of existing customers, Scheduling maintenance appointments
- Manage large amount of inbound and outbound calls in a timely manner
- Must meet metrics of 20 connects an hour
- Must set a certain quota of appointments per hour
- Must have previous customer support experience
- Strong phone and verbal communications skills along with active listening
- Must have a customer focus, and be able to style flex
- Must have the ability to multi-task
We have openings for 2 shifts: (Monday-Friday, 5:30am-10:30am or 10:30am-3:00pm.)
You will rotate and need to be available for either.