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Part Time Customer Service Representative

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POST DATE 9/1/2016
END DATE 10/18/2016

West Los Angeles, CA Los Angeles, CA

Company
West Los Angeles, CA
Job Classification
Full Time
Company Ref #
23173580.5841367
AJE Ref #
576053233
Location
Los Angeles, CA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
A leading roof repair company for residential and commercial properties near the LAX area is looking for highly motivated customer service representatives to join their team! You will be responsible for helping customers by providing service information.

Pay: $15.00

Responsibilites:

- You will be reaching out to about 90% of existing customers, Scheduling maintenance appointments
- Manage large amount of inbound and outbound calls in a timely manner
- Must meet metrics of 20 connects an hour
- Must set a certain quota of appointments per hour

Qualifications:

- Must have previous customer support experience
- Strong phone and verbal communications skills along with active listening
- Must have a customer focus, and be able to style flex
- Must have the ability to multi-task

We have openings for 2 shifts: (Monday-Friday, 5:30am-10:30am or 10:30am-3:00pm.)
You will rotate and need to be available for either.