Part Time Hilton at Home Reservations Sales Specialist - PM Hours - Dallas - ReqCode 79636
Hilton Worldwide - Carrollton, TX
This job is no longer active. View similar jobsJob Summary
- Company
- Hilton Worldwide Hilton Worldwide
- Location
Carrollton, TX, US
- Job Type
- Temporary
- Job Classification
- Part Time
- Experience
- Entry Level (0 - 2 years)
- Education
- High School Diploma or GED
- Company Ref #
- 2281874822818748
- AJE Ref #
- 555613491
- [+] More
Job Description
Are you confident, ambitious, highly technical, customer focused, results oriented and do you desire the flexibility of working from home part time while being part of a strong global organization? Then we have the just the job for you!
JOB SUMMARY
As a Reservation Sales Specialist you will use your strong technical skills, excellent communication, persuasive sales ability and world class customer service to consult with customers and book customized hotel reservations via phone all while working from the comfort of your own home!
In addition you will:
* Introduce our customers to products and services available through our partner companies
* Interact with multiple online systems to identify hotel availability and room options
* Provide world class customer service
* Work to meet all key performance indicators
* Be energized by our vision to fill the earth with the light and warmth of hospitality, by being the first choice of hotel guests, team members, and owners alike.
BASIC QUALIFICATIONS
To be considered for this role you will meet the below qualifications:
* High school diploma or equivalent
* Minimum 1 year steady job history in a customer oriented and/or sales role
* Minimum 6 months experience in a role requiring you to work well with people, negotiate, overcome objections, and/or upsell/cross sell?
* Minimum 6 months experience working in a performance driven role where you had specific metrics/goals
* Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
* Advanced technical skills, including ability to easily navigate multiple screens, talk and type at the same time, and troubleshoot basic computer issues
* Ability to sit for 4 hours taking back to back inbound calls
* Ability to pass reference checks, drug screen, and a criminal background
Required Job Schedule Requirements:
* In this work at home position you will need to be available to work 20 to 29 hours per week in a flexible schedule consisting of mostly EVENING hours with an approx. start time between 6:00 p.m. to 2:00 a.m. Schedules will include weekend hours and some holidays.
* You must be available for our 7 week onsite training program, Monday through Friday for the first four weeks. The last 3 weeks may include Saturdays. Training will begin on: March 19th, 2012. Hours of Training are: 6 p.m. to 11:30 p.m.
Required Technical Job Requirements
* You must reside within 50 miles of our office location and have a dedicated local land line with an area code that is not long distance from 972, by the New Hire Orientation date (cellular phones, or VoIP phones are not acceptable)
* Intel x86 compatible personal computer with CD burning capability and sound card, and a minimum of 512mb Ram memory, and a compatible monitor, keyboard and mouse.
* High speed wired internet connection (wireless is not acceptable)
* Home office free from background noise and distractions
PREFERRED QUALIFICATIONS
* Previous experience working in a call center inbound sales position
ADDITIONAL INFORMATION
* Attendance is required at our paid 6 hour onsite Orientation Session scheduled for March 13th.
* Training pay is $7.25 per hour. Starting pay (upon graduation from training) is $8.25 plus monthly incentives. ... To view the rest of this job posting or to apply for this position please click the APPLY NOW button
Additional Benefits
