Part-Time Valet

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POST DATE 9/16/2016
END DATE 10/15/2016

Spindrift Inn Monterey, CA

Company
Spindrift Inn
Job Classification
Part Time
Company Ref #
hc.2E8B53B428BAB217
AJE Ref #
576200542
Location
Monterey, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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SUMMARY: The Valet is primarily responsible for welcoming and providing assistance upon arrival, assisting with luggage, hotel services, and area information, parking guest cars in garage, and retrieving cars upon request. The Valet shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture. ESSENTIAL JOB FUNCTIONS: Escorts incoming and outgoing hotel guests to and from rooms, assists with luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions Inspects guest's room to ensure furnishings are in order and supplies are adequate Explains features of room such as operation of radio, television, fireplace, ceiling fans, windows, location of breakfast menu and ordering procedures, etc. Parks and retrieves guest cars in a safe manner and in accordance with hotel's standards Delivers faxes, packages, suitcases, and trunks Sets up show rooms Keeps record of calls for service Greets guests at front door or car upon arrival Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform Maintains safety and security of guests at all times Adheres to key control policy and procedure according to set standards Adheres to and promotes Inns of Monterey Mission Statement and Portfolio Hotels & Resorts Compass Points Standards Learn basic Front Desk procedures to provide back-up and relief service Delivers messages and runs errands when necessary Picks up and delivers articles for laundry and valet service Sets up and maintains afternoon wine and cheese reception as assigned Deliver firewood to landings Maintains firewood supply in lobby Completes assigned cleaning responsibilities to maintain the hotel's standards Drives guests or VIP's in company car as set up by front desk or management Tidies lobby Other duties may be assigned as needed EXPERIENCE & EDUCATION: High school diploma or equivalent education Prior hotel experience a plusFluency in other languages beneficial CPR certification beneficial JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be able to read, write, and speak English Must have basic typing/computer skills Must be able to operate a standard transmission vehicle Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Must be able to write routine reports and correspondence Must be able to speak effectively in front of groups of customers or employees of organization face to face or on the telephone. Must have basic math skills Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Must be able to deal with problems involving several concrete variables in standardized situations Must have a valid California License. DMV Report required before first day of work Must be alert to the customers' needs Must be detail-oriented and work well under pressure Must be able to work in a fast paced environment Must be professional in appearance and demeanor Must be able to work a flexible schedule which may include evenings, weekends and holidays WORKING CONDITIONS: Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Must be able to stand, walk, run, reach with hands and arms, and talk or hear Frequently required to use hands to finger, handle, or feel and climb or balance Occasionally required to sit and stoop, kneel, crouch, or crawl Noise level is usually moderate The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor. (ref. 10200)