Partners eCare - Application Coordinator, Web Services
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POST DATE 8/13/2016
END DATE 10/20/2016
JOB DESCRIPTIONAs a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk, and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Under general direction of the Partners eCare (PeC) manager responsible for Partners eCare data service integration, and working in collaboration with other PeC application coordinators, integration teams, and Epic resources, the PeC Web Service Integration Application Coordinator will conduct analysis, testing, customer support, and other duties required to support Epic-based web data service integration at Partners. The PeC Service Integration Coordinator will be responsible for documenting, testing, and supporting Partners eCare data services, and other integration methods supported by the PeC web services team.
Principal Duties and Responsibilities
Testing of PeC Web Service Integration projects:
o Build, execute, and maintain Web Services Integration test suites in the SOAP UI application
o Provide support to users including troubleshooting and issue resolution
o Maintain all testing artifacts
o Assist in creation of test data via Epic Hyperspace
o Participate in the review and analysis of business requirements, functional specification and design documents to ensure testability
o Contribute to assessment, recommendation, and implementation of testing automation strategies and methodologies
o On-call responsibilities 24/7 (supported by team rotation)
Business Analysis of PeC Web Service Integration projects and initiatives. Duties may include:
o Identify data service development requirements
o Draft functional specifications
o Conduct data analysis
Support related SOA initiatives and services as needed
Provide quality production support to all customers
Work with project teams across many functional areas
Use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk, and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Other duties as assigned
Bachelor Degree required
Business analysis experience required
Five or more years of experience in computer systems, data integration and/or healthcare is required.
Testing experience with SOAP UI, including creating and executing automated test scripts in the tool is preferred, or experience using a scripting language
Working knowledge of SQL, XML or web services (SOAP) is preferred.
Strong PC skills including knowledge of PC applications, e.g., Microsoft Office Suite.
Experience with Epic software is a plus
Self-motivated, able to grasp new material quickly
Excellent analytical and problem solving skills
Excellent communication, written, and listening skills
Able to prioritize and simultaneously work on multiple tasks and projects
Innovation, creativity, and resourcefulness
Ability to excel in a matrixed work environment and respond to competing priorities
Work both as team player and individual contributor
Build consensus through negotiation and diplomacy
Ability to work with individuals from all levels of the organization
Located at Lafayette Corporate Center (LCC) in Boston. Office setting, with some travel between Partners Healthcare System sites. May require travel to Verona, Wisconsin for Epic training.
No staff, provides guidance to less seasoned and new staff.
Demonstrates fiscal responsibility by effectively using Partners resources.
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.