Partners eCare, Project Manager (Clinician Team)
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POST DATE 8/30/2016
END DATE 11/1/2016
JOB DESCRIPTIONAPPLY ABOUT US
As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk, and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
The Clinician Team Project Manager is responsible for managing important clinical initiatives for the Partners eCare/Epic program, a fast-paced, ambitious initiative to develop and implement an integrated, electronic health information system at all the Partners HealthCare hospitals and provider organizations. This includes playing a leadership role in prioritizing, planning, and executing projects, this work includes group facilitation, analysis, development, maintenance and tracking for Partners eCare. The project managers portfolio will include critical projects with the quality and safety and/or process redesign spaces as well as other areas of strategic importance for Partners eCare. The Project Manager works collaboratively with the various components of the PeC Clinician Team and with the PeC program overall. This work will include the analysis of complex clinical workflows across the Partners enterprise and helping to translate solutions into Partners eCare/Epic.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Plays leadership role in managing projects through prioritization and governance processes
Creates robust project plans for a portfolio of key initiatives
Manages, facilitates, and leads project teams and working groups through the life cycle of the projects
Works collaboratively with all members of the Partners eCare Clinician Team, including areas of clinical content, clinical informatics and clinical decision support, clinical device integration, and quality and safety.
Serves as liaison to other Partners eCare project teams, such as training, reporting, organizational readiness, clinical compliance, billing compliance, HIM and others as appropriate.
Responsible for navigating projects through appropriate leadership and Partners eCare decision making
Identifies change management and communication needs to support the implementation of clinical improvements
Tracks and resolves issues, and identifies, assesses and minimizes risks to achieve successful project completion.
Participates in multiple projects and project teams simultaneously.
Assigns tasks and responsibilities to project team members and manages internal and external expectations.
Uses the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk, and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Other responsibilities as determined by the Clinician Team Director, Associate Director, and Administrative Director. Bachelors degree required, masters degree and PMP or other PM certification preferred
Minimum of five years of experience with project management, performance improvement, and/ or change management
Experience in a hospital/ health care system environment is preferred
Experience participating in multiple large projects and project teams
Experience managing projects using standard project management methodologies and tools
Experience with facilitating committees and change management activities
Outstanding skills in project management
Outstanding communication skills including strong verbal, written, and interpersonal skills
Strong facilitation skills
Excellent knowledge of clinical operations and related business processes
Excellent knowledge of clinical care processes across disciplines and across the care continuum
Ability to build consensus across teams, with staff and leadership
Demonstrated ability to develop creative solutions to complex problems
Excellent organizational skills, detail-oriented and efficient
Proficient with standard office technologies and software
Understanding of clinical information systems (Epic experience helpful)
Ability to work within a complex, multi-site environment
Ability to handle stressful situations in calm and professional manner
Ability to manage competing priorities
General day hours with flexibility to meet the demands of the position
Standard business environment with some local travel between Partners Healthcare System sites
May require travel for external training
No supervisory responsibility
Knowledge of fiscal management and human resource management principles
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.