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Parts Associate / Service Writer

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POST DATE 9/1/2016
END DATE 2/15/2017

NFI Industries (Corporate) Jacksonville, FL

Jacksonville, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


Job Summary:

Primary responsibility is to maintain control over inventory. This position reports to a local Service Manager.

Essential Duties & Responsibilities:

* Control parts distribution to mechanics and technicians

* Coordinate part orders

* Maintain parts list and repair orders (ensure parts are charged out)

* Stock part shelves

* Maintain a clean and organized parts room

* Responsible for entering all invoices (i.e. parts / outside repairs)

* Coordinate parts returns with the Warranty Department

* Track all EZ-Pass and Qualcomms

* Phone duties

* Handling DVCR from drivers

* Assist Service Manager with scheduling work

* Control inventory of parts, tires

* Repair Order and Invoice Data entry


* Answer phones, provide estimates for work either over the phone, electronically, or in person

* Order parts, process paperwork, keep a rolling inventory.

* Create customer profiles, including billing address's, contact info, and phone numbers

* Create invoices for work performed, process payments and reconcile the end of the day.

* Solicit new business to create a larger customer base, collect prospective customer information, call on new customers, either in person or over the phone to secure new business.

* This is a very customer orientated position which requires the ability to be a self starter.

* Must be able to lift 50 lbs