Patient Access Specialist

Company: Cheyenne Regional Medical Center (Formerly-United Medical Ce
Facility: Cheyenne Regional Medical Center at Cheyenne
Department: Patient Access/Admitting

ROLE SUMMARY
With continual and direct patient contact, performs diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. Discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador.

CORE RESPONSIBILITIES
1. Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/ financial information, demographics and ensures that an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance.
2. Obtains necessary signatures for consent for services and mandatory Medicare documents. Communicates with third parties to coordinate authorized hospital services.
3. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient s physician, and insurance company.
4. Enters charges for specific services provided and presents estimated charges for payment.
5. Collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process.
6. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information.
7. Processes correspondence and return mail.
8. &nb Full-time Variable evenings High School graduate or equivalent required