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Patient Billing Office Project Manager

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POST DATE 8/12/2016
END DATE 2/11/2017

University of California - Los Angeles Medical Centers Los Angeles, CA

Los Angeles, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


Job Title:
Patient Billing Office Project Manager

UCLA Title:
Management Services Officer II

Job No.:

Work Hours:

Work Location:

Job Type:


Minimum Salary:
$27.06 / $4708

Maximum Salary:
$53.50 / $9308

Layoff Referral Deadline:

Bargaining Unit:


Responsible for significant, Institute-wide projects, typically with large budgets and sizeable staff, focused on meeting project commitments, including communications with sponsors, stakeholders etc.; would not necessarily have strategic or operational responsibilities. Spends majority of time on project management responsibilities.

Leads the design, testing, planning, and implementation of complex projects for systems that typically affect many users.

Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the department.

Continuously improve project management toolkits and methodologies. Provide expertise and consulting to project managers in the process of project management and in the softer skills of team dynamics, team building and group motivation.

Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.

UCLA PBO Director reviews goals, accomplishments, and overall team performance at key stages.

Provide mentoring, coaching and direction setting to team members. Ensure project team and staff training and development.

Lead aspects of organizational change. Identifies opportunities for business process improvements within project scope.

Drive organizational change taking full account of obstacles, opposition, and differing stakeholder priorities.

Acts as a champion for business process changes; act behind the scenes to craft solutions for business problems related or tangential to the project.

Deep knowledge of principles, practices and theories in own professional discipline. May have knowledge of more than one professional discipline.

Outstanding record of project management success, both in results achieved and in use of professional methodology. Pro-active in developing and implementing strategies that significantly mitigate risk.

Designs solutions for varied internal/external stakeholders. Considered a resource for others.

Strong and current awareness of external trends and best practices.
Identifies, develops, and initiates innovations and solutions where precedents and procedures may not exist. Works cross-functionally to solve problems and implement changes. Analyzes decisions and actions for their support of the larger area's strategic direction. Works with senior management to resolve more complex problems.

Demonstrates superior collaboration skills and techniques which appropriately define alternate solutions; resolve conflicts; and create lasting, productive partnerships with stakeholders.

Actively participates in cross-functional groups to solve problems across projects. Provides resources and organizational structure to promote collaborative initiatives. Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in for desired objectives.

Projects a credible executive image.


Minimum 5 years managerial experience. Minimum 5 years billing experience. Working knowledge of medical coding, billing, and collections including CPT-4 and ICD-9 CM coding. Demonstrated skill in government, private insurance, and laws governing collection efforts. Working knowledge of microcomputer and software applications including spreadsheet database, word processing, and all medical billing systems. Demonstrated sill in patient account analysis and the ability to analyze and organize complex federal and private insurance payment regulations. Ability to plan, initiate, organize, and prioritize assignments; work independently to complete assignments despite competing requirements and deadlines. Demonstrated ability to write clear and concise reports appropriate for presentation to the highest level of management. Skill in prioritizing assignments when faced with heavy workload, deadlines and competing requests for service in order to complete tasks in a timely manner. Skill in speaking clearly and distinctly to groups or on a one-to-one basis using appropriate vocabulary and grammar to obtain and convey information to outside agencies and various individuals at various managerial levels. Ability to work efficiently when faced with frequent interruptions. Ability to maintain equanimity in situations which require conflict resolution. Ability to write grammatically correct routine business correspondence such as transmittal memoranda. Ability to establish and maintain filing systems. Ability to establish and maintain cooperative working relations with co-workers. Ability to work as part of a team, collaborating with colleagues. Typing skill to prepare correspondence, reports and other written materials with speed and accuracy. Ability to use a 10-key calculator.

Complete Application