Patient Care Coordinator

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POST DATE 9/9/2016
END DATE 10/9/2016

La Paloma Treatment Center MEMPHIS, TN

AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Bachelors Degree


Foundations Recovery Network (FRN) is the premier
provider of integrated treatment for co-occurring
addiction and mental health concerns, offering
residential and outpatient services nationwide. At each
facility, we focus on patient-centered care and an
individualized approach, upholding a high standard of
innovative treatment and compassionate attention to each
patient s needs. We are committed to providing and
promoting evidence-based treatment for individuals with
co-occurring disorders through clinical services,
education, and research. Our purpose is to create
lifetime relationships for long-term recovery.
Everything we do is designed to support recovery in a
comprehensive way, addressing the needs of the whole
person physically, emotionally, mentally, and
spiritually. We provide the foundation; you build the
The Oaks at La Paloma is a safe haven of recovery in the
heart of historic midtown Memphis. Its down-to-earth
atmosphere, comprehensive therapeutic programs, and
evidence-based model of integrated treatment make it a
restorative, serene place to recover from substance use
and co-occurring mental health issues. With
compassionate staff, delicious food, recreational
activities, and research-based methods, The Oaks
empowers individuals to reach their potential in
long-term recovery.
The Oaks at La Paloma is currently seeking a Patient
Care Coordinator, to ensure follow up with the patients
collaterals and work in conjunction with the clinical
team to create discharge plans. The ideal candidate will
have the ability to inspire our clients confidence in
both our staff and the FRN Model of Treatment.
Patient-centered care is not only what we do; it is at
the core of who we are.
Do you have a passion for working with patients with
co-occurring disorders and chemical dependence? Do you
want to be part of a team of highly skilled individuals,
driven by the goal of helping people through
life-changing recovery? Do you have the desire to serve
as a Brand Ambassador to FRN? If so, then this could be
the opportunity you ve been searching for! This position
is located at Foundations Recovery Network s residential
treatment facility, The Oaks at La Paloma, in Memphis,
Essential Duties and Responsibilities
Utilizes FRN endorsed, client-centered therapeutic
interventions and rapport-building practices, including
motivational interviewing techniques, to
non-confrontationally enhance consumer insight in an
effort to develop a comprehensive discharge plan
Documents referrals, family, employer, and other
contacts (during treatment and at discharge) according
to periodicity and content requirements
Maintains awareness of client needs upon entry and
utilizes that information to develop appropriate
discharge plans; implements plans accordingly
Coordinates comprehensive discharge plan with needed
resources in the community to ensure seamless community
Coordinates with treatment team regarding daily census
Oversees all aspects of discharge planning and
Communicates referrals as necessary
Participates in meetings with other departments to
discuss policies and concerns and to make
recommendations to improve service and ensure more
efficient operation, as required
Leads Psycho-educational groups, when assigned,
related to discharge planning
Ensures communication with employers is adequate to
secure jobs utilizing FMLA, COBRA, work releases, and
other tools to maintain employment while in treatment
Education and Experience
Bachelor s degree in social work, counseling,
psychology or related field required
CADC certification in addictions preferred
Minimum of 5-10 years of experience in social service
setting or treatment facility strongly preferred
If you meet the above requirements and are looking for a
rewarding career, please take a moment to share your
background and experience with us by applying online.
FRN offers competitive compensation, commensurate with
experience, and benefits programs including medical,
dental, life insurance, and 401K.
FRN is not accepting unsolicited assistance from search
firms for this employment opportunity. Please, no phone
calls or emails. All resumes submitted by search firms
to any employee at FRN via email, the Internet, or in
any form and/or method without a valid written search
agreement in place for this position will be deemed the
sole property of FRN. No fee will be paid in the event
the candidate is hired by FRN as a result of the
referral or through other means.
Knowledge, Skills, and Abilities
Ability to inspire client confidence in the FRN Staff
and the FRN Model of Treatment
Adhere to the JCAHO standards
Ability to consistently demonstrate, through conduct
and communications, the stability required to
effectively assist patients and their family members
through the FRN Model of Treatment
Familiarity with a variety of models and theories of
addiction, mental illness, and related issues
Demonstrates a broad base of knowledge in psychiatric
and addiction treatment and administration
Understanding of recovery, relapse prevention, and
continuing care for dually diagnosed populations
Ability to develop and maintain professional working
relationships with all internal/external interface
Excellent verbal and written communication skills
Must have high level of interpersonal skills, as this
position continually requires demonstrated poise,
professionalism, tact, and diplomacy
Must be able to work in a fast-paced environment with
demonstrated ability to juggle multiple competing tasks
and demands
Excellent organizational skills, with the ability to
prioritize workload and meet deadlines
Ability to work independently
Understanding of diverse cultures and gender specific
issues and the ability to incorporate needs of gender
and culturally diverse groups into the organization
Understands need for and maintains appropriate
confidentiality at all times when interacting with
patients, residents, families, visitors, referral
sources, and all other contacts
Exhibits excellent customer relations skills, as
evidenced by supportive and constructive communication
with all contacts, including co-workers, patients,
residents, visitors, families, and referral sources
Understanding of FMLA, short-term disability (STD),
and other general human resources issues
Must have strong knowledge of a variety of computer
software applications in word processing and
spreadsheets (MS Word, Excel)