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Patient Care Facilitator/UKHC
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The RN Case Manager will facilitate appropriate care coordination to patients and their families in cases where specific problems related to clinical aspects influence effective utilization of inpatient or outpatient treatment (e.g. organize and facilitate access to tests, procedures, and results to prepare patient for discharge); will assist in the formation and/or implementation of the patients discharge plan, as related to clinical assessments; serve as a liaison with other departments and agencies to ensure continuity of transition of care; make recommendations based on evidence/practices that best aligns with the clinical needs of the patient (e.g. arranges home health, durable medical equipment, or infusion therapy and complete referrals to appropriate agencies); serve as a resource by providing training and education about case management services; work in tandem with SW-Case Manager and refer high risk patients to them; and participate in departmental coverage.
SKILLS / KNOWLEDGE / ABILITIES
The ideal candidate will possess clinical work experience and have a RN licensure; strong understanding of Swanson s nursing model; have direct patient care experience; have exceptional communication skills (written & verbal); enjoy working independently as well as closely with their co-workers in a supportive team environment; outstanding computer skills (to include Microsoft Office); above average customer service skills; and active listening skills. Additionally, candidate should be able to advocate for the patient and healthcare organization to create healthcare continuity and quality clinical outcomes.
DOES THIS POSITION HAVE SUPERVISORY RESPONSIBILITIES*
A minimum of 3 years experience providing patient care preferred.
DEADLINE TO APPLY
The University of Kentucky is a Tobacco & Drug Free campus. Any candidate offered this position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.