Patient Service Representative
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POST DATE 8/25/2016
END DATE 7/19/2017
Northwestern Memorial Healthcare
JOB DESCRIPTIONThe Patient Service Representative reflects the mission, vision, and values of Northwestern Medicine, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests. Required:
High school diploma or GED equivalent
Previous experience in a customer service position
Previous experience in a healthcare setting
Working knowledge of medical terminology