Personal Banker Associate Utility - East Group
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POST DATE 9/13/2016
END DATE 10/14/2016
St. Louis, MO
JOB DESCRIPTION20176 Personal Banker Associate Utility - East Group (Open)
Job Category:Grade 04
Location: 3134 S Grand, St. Louis, Missouri 63118
Job Expectations:Personal Banker Associate Utility - East Group
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!
Commerce Bank is seeking a motivated and customer focused individual for a Personal Banker Associate Utility opportunity at our Tower Grove location at 3134 S. Grand, St. Louis, MO 63118. The Personal Banker position serves as an ambassador of Commerce Bank to our customers. This key branch team member is primarily responsible for providing the optimal customer experience and delivering personal service across multiple business lines, which includes service and sales activities. On a typical banking day, the Personal Banker will enjoy a significant level of customer contact and requests. This position will provide a great level of skill, knowledge and experience for your career and professional development.
The Personal Banker Associate Utility will be required to travel and work at various branches with varying starting and ending times based on the needs of the branch throughout the St. Louis or KC metro area (other than base location).
Hourly Pay Range: $10.40 - 11.35
(An extra 10% hourly pay premium is provided to the Personal Banker Utility position).
As a Personal Banker Associate, you will:
*Process customer transactions, balance, and safeguard against fraud
*Maximize the customer's experience during interactions while executing Commerce Bank's expectations and assist in meeting the branch team's goals
*Obtain and evaluate customer information and develop recommendations to match and satisfy customer needs
*Promote Commerce Bank's products and services based on customer's needs
*Effectively leverage sales process within customer interactions, cross-selling and referral skills
*High School diploma (or equivalent) is required
Preferred applicants will have:
*Previous experience in customer service, retail sales or similar position is highly preferred
*Effective customer service and sales skills
*Cash handling experience is preferred but not required
*Strong PC skills with ability to learn retail banking sales and transaction processing systems
*Strong communication skills (verbal, written and presentation)
*Strong attention to detail and accuracy skills
*Effective organizational skills
*Ability to work Saturdays
Time Type:Full time