Personal Banker I- Lead Teller- Monticello

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POST DATE 9/13/2016
END DATE 11/10/2016

Commerce Bank Shawnee, KS

Shawnee, KS
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


19571 Personal Banker I- Lead Teller- Monticello (Open)

Job Category:

Grade 04 ----------------------------------------------------------------------

Location: 21800 Midland Drive, Shawnee, Kansas 66218 ----------------------------------------------------------------------

Job Expectations:

Personal Banker I- Monticello

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!

Commerce Bank is seeking a highly motivated and customer focused individual for a Personal Banker I opportunity. The Personal Banker position serves as an ambassador of Commerce Bank to our customers. This key branch team member is primarily responsible for providing the optimal customer experience and delivering personal service across multiple business lines, which includes service and sales activities. On a typical banking day, the Personal Banker will enjoy a significant level of customer contact and requests. This position will provide a great level of skill, knowledge and experience for your career and professional development.

Work Shift: Full Time: Monday-Friday 7am-4pm, 8am-5pm, 9am-6pm, Saturday 8am-4pm or 9am - 1pm.

Hourly Pay Range: $11.75 - $13.10

As a Personal Banker I, you will:

* Process customer transactions, balance, and safeguard against fraud

* Maximize the customer's experience during interactions while executing Commerce Bank's expectations and assist in meeting the branch team's goals

* Obtain and evaluate customer information and develop recommendations to match and satisfy customer needs

* Promote Commerce Bank's products and services based on customer's needs

* Effectively leverage sales process within customer interactions, cross-selling and referral skills

* Generally, handle service transactions and sales interactions

* May have approval authority and/or vault responsibilities


* High School diploma (or equivalent) is required

* Bachelor's degree is preferred but not required


Preferred applicants will have:

* At least 1 years' experience as a Personal Banker/Teller, Banking Services Consultant, Financial Service Representative or similar position is preferred but not required

* Customer service and sales experience

* Knowledge of retail banking products, philosophy, policy, procedures, and documentation is preferred

* Effective sales ability including cross-selling and referral skills

* Cash handling experience is preferred but not required

* Strong PC skills and previous experience with (or ability to learn) retail banking sales and transaction processing systems

* Excellent communication skills (verbal, written and presentation)

* Strong attention to detail and accuracy skills

* Effective multi-tasking and organizational skills

* Ability to work Saturdays

Time Type:

Full time