Personal Banker I - 135th & State Line

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POST DATE 9/16/2016
END DATE 10/19/2016

Commerce Bank Kansas City, MO

Company
Commerce Bank
Job Classification
Full Time
Company Ref #
20108-993
AJE Ref #
576196155
Location
Kansas City, MO
Job Type
Regular

JOB DESCRIPTION

APPLY
20108 Personal Banker I - 135th & State Line (Open)

Job Category:

Grade 05 ----------------------------------------------------------------------

Location: 13441 State Line Road, Kansas City, Missouri 64145 ----------------------------------------------------------------------



Job Expectations:

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!



Commerce Bank is seeking a highly motivated and customer focused individual for a Personal Banker I opportunity. The Personal Banker position serves as an ambassador of Commerce Bank to our customers. This key branch team member is primarily responsible for providing the optimal customer experience and delivering personal service across multiple business lines, which includes service and sales activities. On a typical banking day, the Personal Banker will enjoy a significant level of customer contact and requests. This position will provide a great level of skill, knowledge and experience for your career and professional development.



Hourly Pay Range: $11.75 - $13.10



Work Hours: Full-time, varying shifts Monday-Wednesday 7:15am - 6:15pm, Thursday 7:15am-7:15pm, Friday 7:15am - 6:45pm, and Saturdays 7:45am - 4:15pm.



As a Personal Banker I, you will:

*\tProcess customer transactions, balance, and safeguard against fraud

*\tMaximize the customer's experience during interactions while executing Commerce Bank's expectations and assist in meeting the branch team's goals

*\tObtain and evaluate customer information and develop recommendations to match and satisfy customer needs

*\tPromote Commerce Bank's products and services based on customer's needs

*\tEffectively leverage sales process within customer interactions, cross-selling and referral skills

*\tGenerally, handle service transactions and sales interactions

*\tMay have approval authority and/or vault responsibilities



Education:

*\tHigh School diploma (or equivalent) is required

*\tBachelor's degree is preferred but not required



Preferred applicants will have:

*\tAt least 1 years' experience as a Personal Banker/Teller, Banking Services Consultant, Financial Service Representative or similar position is preferred but not required

*\tCustomer service and sales experience

*\tKnowledge of retail banking products, philosophy, policy, procedures, and documentation is preferred

*\tEffective sales ability including cross-selling and referral skills

*\tCash handling experience is preferred but not required

*\tStrong PC skills and previous experience with (or ability to learn) retail banking sales and transaction processing systems

*\tExcellent communication skills (verbal, written and presentation)

*\tStrong attention to detail and accuracy skills

*\tEffective multi-tasking and organizational skills

*\tAbility to work Saturdays

Time Type:

Full time