Pharmacy Technician (Intake Room)
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POST DATE 9/16/2016
END DATE 10/16/2016
JOB DESCRIPTIONSchedule: Full-time
Job ID: REQ20004322
Works as part of a team in resolving requests in Pull Department, Pull Rx, Letter processing, and Controls exception across ESI as needed. Pull Department responsibilities
require walking, standing, and repetitive up and down lifting of boxes
weighing 35lb and repetitive pulling of prescriptions 95% of the work
time. Pull Rx responsibilities will include pull, copy, fax, and
processing. Letter processing will need to provide data entry, type
customer service notes, and own total member correspondence. Controls
exception will include data verification, QA, and exception processing.
Adhere to strict HIPAA regulation especially when communicating to
others outside of Express Scripts. All team members will be expected to
work as per Policies and Procedures (P &P) and Work Instructions
with onsite or offsite departments, internal or external to the company
as directed. All team members are expected to work with Supervisors and Management to cross-train and develop proficiency across all functional areas of the job.
* Process letter requests by manual or automated databases, typing customer service notes in system, pulling Rx, and processing member correspondence.
* Work Rx pull requests, re-scan, and work with RPh to obtain appropriate documentation to resolve request.
* Controls work includes data input / validation , Quality Assurance (QA), Prescriber and Patient outreach, and working with RPh and Pharmacy per work instructions, P&P, management direction, or any national or state regulations.
* Prepare and organize work for storage both on and offsite. Complete and process data for reporting needs. Perform all QA tasks as identified. Participate in Lean and Continuous Improvement efforts internal and external to the department.
* Additional duties as assigned.
* High School diploma or GED
* Pharmacy Technician license per state requirements, Pharmacy Technician trainee accepted, PTCB Certified Pharmacy Technician preferred
* Strong attention to detail, accuracy, and quality
* Ability to adapt and
work collaboratively in a dynamic environment to learn quickly, solve
problems, and make decisions with minimal supervision
* Ability to work
in a fast-paced, production environment
* Willingness to work a flexible
schedule to accommodate peak volume times
* A willingness and ability to
learn internal systems/processes/programs as needed
ABOUT THE DEPARTMENT
Pharmacy Operations Group is made up of our national network of wholly owned
home delivery pharmacies. These pharmacies consist of administrative
processing, Therapeutic Resource Centers and dispensing facilities with
state-of-the-art technology that work together to provide clients and members
with superior services. These facilities offer fast, seamless service to our
members as prescriptions are routed between pharmacies for the highest quality
and most expeditious processing and dispensing.
Our sophisticated information technology systems and wide network of
credentialed pharmacists in specific areas of expertise make us the only
pharmacy network capable of delivering our unique practice model.
ABOUT EXPRESS SCRIPTS
Advance your career with the company that makes it easier for people to choose better health.
Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes.
Join the company that Fortune magazine ranked as one of the 'Most Admired Companies' in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services.
We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.
Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation.
Express Scripts is a VEVRAA Federal Contractor.
Express Scripts is an EOE
Express Scripts is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.Applicants must be able to pass a drug test and background investigation and, depending on position requirements, a Department of Defense background investigation. AA/EOE.