Physician Relations Analyst (full time)
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POST DATE 8/27/2016
END DATE 7/19/2017
Northwestern Memorial Healthcare
Saint Charles, IL
JOB DESCRIPTIONAssures the completion of incomplete medical records within the time frame as specified by Medical Staff Rules and Regulations. Is able to work professionally with medical staff and other healthcare professionals in obtaining documentation to complete medical records.
* Previous Medical Records (HIMS) experience
* At least 1 year customer service experience
* Excellent communication skills, both verbal and written
* Excellent service recovery skills, especially related to physicians and other clinical providers
* Detail-oriented and organized
* Basic computer knowledge
* Knowledge of Illinois Laws & Joint Commission Medicare CoPs related to documentation requirements for medical records
* Epic experience preferred
Required Education: High school diploma or equivalent, RHIT certification