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Physician Support Representative - Santa Monica

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POST DATE 8/12/2016
END DATE 10/11/2016

University of California - Los Angeles Medical Centers Los Angeles, CA

Company
University of California - Los Angeles Medical Centers
Job Classification
Full Time
Company Ref #
H83713
AJE Ref #
575862807
Location
Los Angeles, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
Job Title:
Physician Support Representative - Santa Monica

UCLA Title:
_____Assistant III

Job No.:
H83713

Work Hours:
Monday - Friday, Day Shift

Work Location:
Santa Monica, CA

Job Type:
Career

Duration:
Indefinite

Minimum Salary:
$21.32 / $3710

Maximum Salary:
$30.55 / $5316

Layoff Referral Deadline:
05/05/2016

Bargaining Unit:
CX



JOB DUTIES:

Serve as a liaison between patients and providers routing all manner of correspondence to the applicable clinic staff member while providing a high level of customer service. Major duties include: obtaining new patient records including pathology, radiology, et al., continually monitoring provider clinic schedules to ensure optimal clinic flow, assisting patients with accessing services within the system, providing administrative support to the providers, and special projects as assigned.



JOB QUALIFICATIONS:

Experience with varied computer software and hardware including: word processing, knowledge of Microsoft Word, Excel and Outlook, CareConnect (preferred), and the internet. Typing skills to prepare forms and correspondence with speed and accuracy. Possess strong customer service skills to promote pleasant and effective interactions with patients, staff, and providers. Ability to set priorities and complete assignments in a timely manner under minimal supervision. Working knowledge of medical terminology. Advanced organizational skills to ensure a workable, efficient workspace and accomplish established objectives. Skills in adapting to and implementing frequently changing procedures. Skills in analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions. Ability to problem-solve with other members of the clinic team while maintaining cooperative working relationships with administrators, providers, peers, and the public. Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action. Ability to maintain composure when confronted with difficult situations and respond professionally. Skill in speaking clearly and using appropriate grammar. Ability to work as part of a team, maintaining confidentiality in all assignments, and show initiative in identifying and solving problems as they occur. Experience in ambulatory outpatient clinical setting. Experience in Epic ambulatory care preferred.



Complete Application