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Pierce County: ATS Driver - Wheelchair Non-medical

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POST DATE 9/10/2016
END DATE 10/9/2016

AMR Tacoma, WA

Tacoma, WA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


Req ID: 91288

Entity: AMR

Job Code/Grade:

OPS003 / Grade 15

FLSA Code:

Non Exempt

Position Title:

ATS Driver

Reports To:

Assistant General Manager

Job Family:

Field Support and Facilities

Reviewed & Updated:


Position Summary

Provide on-time response to clients and safe transportation to a definitive care facility and provide professional customer care during any client contact. Operate wheelchair accessible vehicles, group transportation etc.

Essential Functions

Operational Objectives

- Transport client to and from scheduled appointment.

- Complete end-of-trip paperwork in order to start the billing process.

- Ensure vehicle is clean and well maintained.

- Maintain vehicles communication equipment and replenish supplies.

- Must be able to utilize maps and other navigational tools.

- Understands and applies policies, procedures and safety rules.

- Immediately reports concerns and problems to appropriate management.

- Accepts schedules and assignments and completes tasks in a timely and efficient manner.

- Assists passengers while entering and exiting vehicles. (wheelchair, stretcher, and ambulatory)

- Secures passenger in vehicle utilizing the required equipment.

- Performs proper lifting techniques at all times.

- Completes physical check of vehicle and reports any discrepancies or concerns to appropriate fleet or supervisory staff.

- Completes Department of Transportation checklist before and after each shift.

- Communicates effectively and professionally with customers, supervisors, dispatcher and coordinators.


- Ensure that all required Certifications are current and remain current.

- Attend all Company required OSHA training, annual training, and all mandatory Company updates.

- Complete the training in the allotted time the Company sets.


- Reviews paperwork for accuracy and correct process.

- Cooperates with Internal Audit, Compliance and HR on any recommendations and changes to compliance and legal workflow issues.

- Complies and enforces all policies and procedures.

- Has successfully completed all required Compliance Training within the required time period.

- Has had no compliance related corrective action during the current review period.


- Current state Driver's License in good standing.

- Satisfactory driving record in accordance with the Company's Driving Policy.

- Excellent communication and customer service skills.

- Ability to work cooperatively with other employees and medical agencies to provide the highest level of customer service.

- Ability to read and interpret all required documents and write required reports and correspondence.

- Other qualifications/certifications specific to the local operation and/or contract requirements.

- Satisfactorily meet Company physical assessments/tests.

- CPR & First Aid

Physical Requirements

Physical ability to perform all tasks required in the performance of typical ATS Driver duties. While performing the duties of this job, the employee is occasionally required to bend/stoop, push, pull, lift, climb.

Occasionally: Work at heights.

Frequently: Lifting and carrying up to 100lbs

Constantly: Hearing/listening, clear speech, legible handwriting.

Cognitive/Physical/Mental Requirements

Occasionally: Analyzing, problem solving, math skills

Frequently: Memorization, perception/computation, judgment

Constantly: Ability to follow simple and complex written and verbal instructions. Ability to read, speak, and understand English.

Stress Factors

Occasionally: Fatigue, intense tasks

Frequently: Repetitive tasks, high pressure.

Equipment Operated

Occasionally: Computer

Constantly: Company vehicles, company owned cell phone, company owned communication equipment.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Occasionally: Exposed to fumes or airborne particles. Noise level can be loud at times.

Frequently: Works around others, works alone, face-to face and verbal contact with others, inside, noise, extended day.

Constantly: Works with others, face-to-face and verbal contact with others, withstand varied environmental conditions such as extreme heat, cold, and moisture. The Company is a 365, 24/hr per day, 7 day per week operation. Evenings, weekends, and holidays.

Closing Statement

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.