Pool & Beach Attendant

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POST DATE 9/13/2016
END DATE 10/13/2016

Cheeca Lodge & Spa Islamorada, FL

Company
Cheeca Lodge & Spa
Job Classification
Full Time
Company Ref #
hc.131C406819FA4073
AJE Ref #
576164953
Location
Islamorada, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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I. Job Summary The pool attendant graciously and efficiently keeps towels stocked for guest use, and maintains cleanliness of pool decks, beach and pier. II. Job Responsibilities Guest Service * Greet and make all guests feel welcomed to the resort. * Keep area clean according to State Board of Health standards. * Present a clean and professional appearance at all times. * Maintain a friendly, cheerful and courteous demeanor at all times. * Stock towels and retrieve clean towels. * Keep towels stocked at the Spa Towel Cabana. * Collect any used towels on lounge chairs and return chairs to upright position. * Take dirty towels to Housekeeping. * Clean pool decks, pier and beaches. * Remove any trash on property grounds and near pool areas. * Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. * Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. * Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed. Perform other duties as assigned. Education * High school diploma or GED Skills and Experience (Required) * At least 18 years of age * Valid and current driver's license * Must be able to speak, read and write English Skills and Experience (Preferred) * One year experience in the hospitality or restaurant industry * Must be able to work well under pressure while retaining tact and composure when resolving guest complaints * Fluency in Spanish Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled