END DATE October 13, 2016

Pool & Beach Attendant

Cheeca Lodge & Spa - Islamorada, FL

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  • Company
    Cheeca Lodge & Spa Cheeca Lodge & Spa
  • Location
    Islamorada, FL
  • Job Type
  • Job Classification
    Full Time
  • Experience
    Entry Level (0 - 2 years)
  • Education
    High School Diploma or GED
  • Company Ref #
  • AJE Ref #

Job Description

I. Job Summary The pool attendant graciously and efficiently keeps towels stocked for guest use, and maintains cleanliness of pool decks, beach and pier. II. Job Responsibilities Guest Service * Greet and make all guests feel welcomed to the resort. * Keep area clean according to State Board of Health standards. * Present a clean and professional appearance at all times. * Maintain a friendly, cheerful and courteous demeanor at all times. * Stock towels and retrieve clean towels. * Keep towels stocked at the Spa Towel Cabana. * Collect any used towels on lounge chairs and return chairs to upright position. * Take dirty towels to Housekeeping. * Clean pool decks, pier and beaches. * Remove any trash on property grounds and near pool areas. * Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. * Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. * Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed. Perform other duties as assigned. Education * High school diploma or GED Skills and Experience (Required) * At least 18 years of age * Valid and current driver's license * Must be able to speak, read and write English Skills and Experience (Preferred) * One year experience in the hospitality or restaurant industry * Must be able to work well under pressure while retaining tact and composure when resolving guest complaints * Fluency in Spanish Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled