Pre-Service Representative, Watterson Towers, 9:30a-6p FT
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POST DATE 8/26/2016
END DATE 11/17/2016
JOB DESCRIPTIONABOUT NORTON HEALTHCARE
For 130 years, Norton Healthcare's faith heritage has guided its mission to provide quality health care to all those it serves. Today, Norton Healthcare is a leader in serving adult and pediatric patients throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The hospital and health care system is the Louisville area's third largest private employer, providing care at more than 210 locations throughout Greater Louisville and Southern Indiana. The Louisville-based not-for-profit system includes five Louisville hospitals with 1,837 licensed beds; seven outpatient centers; 13 Norton Immediate Care Centers; more than 13,000 employees; more than 750 employed medical providers; and approximately 2,000 total physicians on its medical staff. In 2015 Norton Healthcare was named by Healthiest Employers as the 11th healthiest place to work in the country. More information about Norton Healthcare is available at NortonHealthcare.com
The role of the PreService Representative is to secure accounts with eligible insurance and authorization and complete patient pre-registration for scheduled procedures within Norton Healthcare adult and pediatric facilities. In addition, the Representative initiates authorizations for status changes and non-scheduled inpatient admissions. The Representative will verify the patient payer eligibility, benefits/coverage, and estimated payment responsibility, confirm authorization requirements and secure on the account. The Representative will complete pre-registration phone interviews, to include obtaining necessary pre-registration information, including demographics, insurance information, and Medicare MSPQ, with documentation completed in the electronic medical record account. During the pre-registration interview, the representative will notify patient of potential financial responsibility and collect payment via phone, review issued Medicare ABN (Advance Beneficiary Notification), provide direction to facility and registration desk, and educate the patient regarding what items are required as part of the patients facility registration process.
One year in patient financial services
Three years patient financial services
High School Diploma or GED
SCREENING REQUIREMENTS: DRUG SCREEN, BACKGROUND CHECK, LICENSE AND EMPLOYMENT REFERENCE VERIFICATION.
NORTON HEALTHCARE offers a competitive benefit package including:
* Medical, Dental and Vision Insurance
* Paid Vacation, Sick Days and Holidays
* Short and Long Term Disability
* 403b/401k Plan
* Flexible Spending Accounts (FSA)
* College Savings Plan
* Fitness Center
* Free Parking
* Life Insurance
* Comprehensive Wellness Program
For more information please visit: Benefits at a Glance
Norton Healthcare is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity