Process * Capabilities Mgr II

* Business environment: Direct Process and Capabilities function in Volume Operations is chartered to develop, design, and benchmark Offer to Order standard business processes and IT capabilities manage the Global Business Process and IT POR for Direct RTM drive the transition from legacy systems and processes to go forward processes systems while ensuring business continuity improve current processes and systemsExperienced worldwide project manager / Capability lead role within the WW Direct Offer to Order Process and Capabilities function, Volume Operations. Charter: work with regional Volume Operations teams and other stakeholders to define, deploy, standardize and improve the Offer to Order business processes while maintaining business continuity. Key responsibilities are: Capability development and Standardization, Deployment, E2E Capability Alignment (Ensure regional deployment operational readiness, Coordinate E2E capability linkage with Order To Cash team) Demonstrate superior project management skills and methodology:* Communicates tactical process decisions and plans, project status, and issues and workarounds, in order to achieve alignment with relevant areas of the business, function, or region.* Leads internal projects with medium to high complexity and risk, provides feedback on projects, and conducts postproject evaluations.* Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.* Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of medium to high complexity, and understand business/customer impact.* Utilizes and assists others in utilizing standard project management and quality improvement methodologies in process improvement approaches.* Establishes processes which are consistent with overall organization objectives and maintains process documentation.* Contributes to business or function wide processes/programs that impact multiple business units and/or countries.* Interacts with various levels of stakeholders within business unit and regions (including Director and VP levels).