Process Improvement Senior Manager

The Process Improvement Senior Manager is a global-role based in Amgen's Global Development Operations (GDO) organization, & reports to the head of Development Operations Performance Management Services (DOPMS) Process Improvement group. The role will help drive continuous improvement projects that deliver measurable gain in cost, quality &/or cycle time within GDO & for the Center of Development Excellence (CODE). The role will support global st&ard trial execution process design & redesign based on emerging needs of the business (e. g. , study start-up, data collection, study close-out). The role will be responsible for the following:- Managing the development & implementation of optimized business processes, process improvement, knowledge management & change initiatives.br- Evaluating & managing the impact of process changes to functions, systems & other related processes both upstream & downstream-Partnering to monitor appropriate clinical operations benchmark data &/or internal metrics to measure process improvement- Maintaining alignment of process & change improvements with other current & development GDO processes.br- Facilitating communication of information on project status, changes, & issues to team members - Leveraging Amgen process improvement tools & methodsBasic Qualifications:Doctorate degree 2 years of directly related experienceORMaster's degree 6 years of directly related experienceORBachelor's degree or 8 years of directly related experienceORAssociate's degree 10 years of directly related experience ORHigh school diploma / GED 12 years of directly related experiencePreferred Qualifications:BA/BS/BSc in the sciences 9 years work experience in life sciences or medically related field, including 6 years of biopharmaceutical clinical product development (clinical research or clinical operations experience obtained at a biotech, pharmaceutical or CRO company)Previous management experience of direct reports, including management level staffKnowledgeExtensive clinical trial execution knowledge with underst&ing of other functions, including Pre-Clinical, Clinical, Development Operations, & RegulatoryProject management tools & processes (e. g. , MS Project, PowerPoint, Visio)Strong computer literacy, including word processing, presentation & spreadsheet applications Key CompetenciesAble to lead cross-functional teams in the successful completion of major, complex programsAble to influence & motivate others outside of direct line of authorityAble to navigate through a complex team or matrix environmentEffective meeting managementStrong facilitation, negotiation & conflict resolutions skills