END DATE October 14, 2016
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Product Specialist

PTC, Inc. - Ann Arbor, MI

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  • Company
    PTC, Inc. PTC, Inc.
  • Location
    Ann Arbor, MI
  • Job Type
  • Job Classification
    Full Time
  • Experience
    Entry Level (0 - 2 years)
  • Company Ref #
  • AJE Ref #

Job Description

PTC Company Description
PTC (NASDAQ: PTC) has the most robust Internet of Things technology in the world. In 1986 we revolutionized digital 3D design. Now our leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way companies create, operate, and service products. With PTC technology, global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the IoT today and drive the future of innovation.

The Americas

North America

USA-Ann Arbor

Business Title
Product Specialist


Job Description for Advertising Purposes

For Technical Consultant / Engineer - Experience- 3-5 Years


*B.E / B.Tech / M.sc-IT / MCA
*Excellent programming and analytical skills with hands-on experience programming in a Java/J2EE architecture
*J2EE Application server configuration experience with Tomcat and/or Websphere
*Windows / UNIX scripting experience
*2-3 years of hands on experience for the following technologies: Javascript, CSS, HTML, JQuery, JSON, Struts, spring, JSP and Servlet.
*Solid understanding of Internet application technologies, including HTML, XML, Internet protocols, networking, firewalls, Web Server configurations, Internet application architectures based upon Java technology and Internet security
*1+ year of experience in developing, configuration, maintenance, tuning and troubleshooting stored procedures and SQL on Oracle / SQL Server / DB2
*Experience on ETL tools, specifically Informatica is a plus
*Broad range of troubleshooting skills related to software functionality, application server setup, database management, data analysis, app server configuration, performance tuning, installation, migration, and upgrades
*Excellent written and spoken communication skills
*Should be flexible with 24*7 working hours

*Receives calls or messages from customers having problems, interacts with the user to determine the source of error, investigates the cause, and resolves problems for the software users.
*Design, code, implement, and support the client technology. This includes:
*Base product installation across client supported platforms, often built for high load and high availability
*Web Services integration, typically to ERP/CRM systems, remote diagnostic systems, and security suites
*Application customization
*Prioritizes issues of varying severity, and effectively manages the resolution of all issues within accepted service levels.
*Logs support calls and follows escalation procedures. Keeps customer informed of how and when problems are resolved. Performs any additional follow up, testing and troubleshooting.
*Analyzes trends associated with the assigned customer base and reports potential areas of risk, improvement and opportunities to management.
*Performs routine software maintenance and assists in proper upkeep and utilization of the software. Provides in-depth technical assistance and maintenance support to end users.
*Technical / Functional Consulting with the clients to accommodate and resolve their business needs
*Design / Develop / maintain scripts in UNIX / Linux / Windows
*Design / Develop / maintain modules in Data Integration tools
*SQL Server / Oracle administration
*Designing / Optimizing Stored procedures
*Performance troubleshooting

Job Req Number

Why Join Us and Benefits Summary
PTC is a great place to work. Our culture is one of excellence, innovation, empowerment, and caring about our customers, communities, and employees. We have built an action oriented culture of integrity and trust, creating a sense of team spirit at both the departmental and company-wide level. At PTC, we have great employees and know that they are critical to the company s success.
The Core Values we live by to achieve our success are:
* Customer Success
* Excellence
* Innovation & Empowerment
* Integrity & Professionalism
* Social Responsibility through Shared Value
* Teamwork
* Winning

We are looking to add strong candidates that uphold the PTC Core Values and are eager to grow and develop their careers with us. If you share these values and enjoy a work environment that is fast paced, hands on, and results oriented, then PTC is the place for you.

PTC benefits are among the most competitive in the industry. While your salary is the major component of your compensation, you also receive a competitive benefits package including:

* Retirement Savings Plan with Company Match
* Healthcare and Dental insurance
* Paid Time Off and Sick Time
* Birthday Day-off
* Tuition Reimbursement (Canada, India, Israel, US)
* Holiday Pay
* Employee Referral Program
* Management and Employee Training Development
* Other Regional-specific Benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.