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Production Consultant

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POST DATE 9/16/2016
END DATE 10/13/2016

Salesforce.com Portland, OR

Company
Salesforce.com
Job Classification
Full Time
Company Ref #
49123_Portland
AJE Ref #
576192464
Location
Portland, OR
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
Post Date:
09/15/2016

SF-Y:
Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Salesforce Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, Web and marketing automation. We're driven by a deep understanding of marketers' needs-because we're marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology. Joining forces with Salesforce, pioneers in cloud computing, we offer an even more superior experience to our customers and employees. By partnering state-of-the-art technology with the best and brightest employees in the industry, we foster a culture of constant innovation and growth.

ABOUT THE POSITION
The Email Production Consultant works within the Salesforce Marketing Cloud Services team to build email campaigns and associated landing pages. This role includes coding HTML emails, building template-based emails, and using Salesforce Marketing Cloud's proprietary scripting language, automation and database tools to ensure that customers' emails are dynamic, efficiently-coded, and render correctly across a wide variety of email clients. In addition, the Production Consultant is responsible for conducting preliminary testing for functional and rendering quality, preparing program assets for deployment by either the customer or an Salesforce Marketing Cloud Deployment Specialist and documenting customer specific processes and work instructions.

RESPONSIBILITIES
* Develop robust campaign documentation including customer specific work instructions
* Upon receipt of customer-approved final creative assets, conduct one or more of the following activities:
- Prepare Photoshop files as required, slicing/resizing images
- Build emails using ExactTarget templates
- Create HTML paste emails using HTML and inline CSS
- Leverage the ExactTarget tools and scripting language to update content and enable subscriber personalization
- Communicate with the customer related to email revisions and other production topics

REQUIREMENTS
* BA/BS in Web Design and Development, Computer Science, Information Technology, Communications or related field; or equivalent experience with demonstrated proficiency.
* 2+ years experience in front-end web development with strong knowledge of hand-coding HTML and CSS
* Experience working with SQL and relational databases
* Strong knowledge of Adobe Photoshop and Microsoft Office
* Experience testing and troubleshooting in multiple browsers or email clients with a strong sense of web design and user experience fundamentals
* Excellent written and verbal communication skills, client facing consulting skills, analytical and problem solving skills, and strong attention to detail
* Ability to work effectively within a team in a fast paced, entrepreneurial environment.
* Ability to organize and prioritize multiple projects and customer deadlines with minimal oversight.
* Experience with JavaScript, JQuery, PHP, ASP, Object Oriented Programming, and SQL Server is a plus
* Knowledge of email compliant HTML and email marketing platforms a plus

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

*LI-Y

Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.