Production Operator - 6PM to 6AM

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POST DATE 8/25/2016
END DATE 11/6/2016

CSG Systems, Inc. Omaha, NE

Omaha, NE
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


11335 Production Operator - 6PM to 6AM (Open)

Position Type:

Full time




OSC - Inserting

Position Details:

Key Responsibilities

To process billing statements, computer letters and past dues to the customer's satisfaction and with regard to quality and departmental standards. To separate mail by zip codes according to postal regulations in order to receive maximum discounts and to maintain or surpass set production standards.

Job Functions

Machine Set-up

* Verify QC board, QC sheets and statements all match for current sys/prin and cycle being worked on

* Verify the proper receipt of materials through matching with QC board (i.e. inserts, carriers, return envelopes, etc.)

* Place materials (inserts & envelopes) in designated hoppers and set detection for missed and double-stuffed materials

* Verify hopper/feeder assignments to ensure correct insertion of materials

* Cut down statements for proper read, inspect folds and verify accurate reading

Machine Operation

* Cut down statements for proper read, inspect folds and verify accurate reading

* Make all necessary adjustments as the machine operates in order to meet departmentally set quality and productivity standards

* Presort mail according to postal regulations to obtain the greatest discount, mark trays accordingly using the correct supplied tie-out sheet

* Maintain accurate counts of damaged statements and record on QC board

* Separate and record damages from inserted run to be turned over to PAS. Ensure the needed materials are provided for rework

* Routinely check sequence counts to ensure all statements are accounted for and minimize potential for duplicate statements

* Inspect machine routinely by verifying: 1) QC board matches the QC checklist for cycle dates and system/prin, 2) Verify also that the checklist matches the statements for form type, cycle date and system/prin, 3) Inserts/envelopes on the board match the contents in the insert machine hoppers/feeders and recheck machine mode and detections

* Achieve and maintain an average of 65% Operator Efficiency

* Routinely check statements for proper read, fold, cut and materials. By opening first 3 statements and 1 statement per 3,000 processed


* High school diploma or GED required


* Must be able to work from 6PM - 6AM