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Production Support 9/2/2016

KMM Denver, CO

Company
KMM
Job Classification
Full Time
Company Ref #
29513324
AJE Ref #
576077575
Location
Denver, CO
Job Type
Regular

JOB DESCRIPTION

APPLY
Position: Production Support

Location: Denver, CO

Duration: Long-Term Project

JOB DESCRIPTION FOR PRODUCTION SUPPORT (2 RESOURCES):

* Ensure availability of application for end users consistent with Service Level Agreements.
* Provide Support for restoration of service; investigate cause of problems, quick response on problem calls and fixes.
* Respond to inquiries from Business Users for assistance in diagnosing Production System operations, data,
* Be able to make ongoing recommendation for operational improvements of production applications.
* Serve as On-call support person as part of rotation within an application support team.
* On-call support duties will cover regular business hours, nights and weekends on a schedule basis.

KEY COMPETENCIES

* Work as part of a support team providing 24 x 7 Application Support for a suite of applications and serve as On-call support person on a rotation basis as required.
* Provide support for Restoration of Service. This includes investigation of cause of outage, quick response for problem remediation.
* Knowledge of Software Development Lifecycle.
* Good Interpersonal and communications skills.

Thanks & Regards,

Rama Sakuru.

Talent Acquisition Specialist

DIRECT: 240-800-0041 | 240-800-0031 X 109

KMM Technologies, Inc.

SBA 8(A), MD/DC MSDC and VA SWaM Certified |Fax: (866) 8563684

E-MAIL: rama@kmmtechnologies.com

Linkedin: www.linkedin.com/pub/satya-rama-rao

www.kmmtechnologies.com

KMM TECHNOLOGIES, INC. IS AN EQUAL OPPORTUNITY EMPLOYER, AND EMBRACES DIVERSITY THROUGH OUR AFFIRMATIVE ACTION PROGRAM. KMM GIVES CONSIDERATION FOR EMPLOYMENT TO QUALIFIED APPLICANTS WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, MINORITIES, FEMALES, INDIVIDUALS WITH DISABILITIES, OR PROTECTED VETERAN STATUS. EOE/M/F/D/V.