Production Systems Technician

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POST DATE 8/31/2016
END DATE 11/28/2016

Konica Minolta Business Solutions Greenbelt, MD

Company
Konica Minolta Business Solutions
Job Classification
Full Time
Company Ref #
11737
AJE Ref #
576027570
Location
Greenbelt, MD
Job Type
Regular

JOB DESCRIPTION

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Here s what YOU can count on when you join KONICA MINOLTA!

Worldwide, Konica Minolta is one of the top information technology companies. Our proven experience is helping customers streamline workflow, improve output and IT infrastructure, reduce costs and strengthen their commitment to environmental protection. As an employer, our goal is to partner with individuals who want a career- not just a job. We offer a unique combination of competitive compensation; comprehensive product training and professional development programs that will help you quickly build your professional skills. You ll also discover the winning spirit that makes Konica Minolta a great place to work; we offer a fun, energetic and fast paced service and sales environment where achievement is rewarded.

Konica Minolta Business Solutions, Inc. is currently seeking a Production Systems Technician.

Responsibilities:
Professionally represent the company as responsive, reliable, and customer-oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line.
Install, service and troubleshoot all printing and scanning issues of all production systems.
Develop and maintain effective relationships with customers and fellow employees.
Follow company policies and procedures while maintaining the minimum calls per day, response time and other core performance metric averages.
Establishes an up-to-date file of service manuals, part books and other service literature using the issued laptop and develops familiarity with contents.
Maintain tool kit, supplies, and accurate inventory for assigned territory.
Seek opportunities to improve territory parts budget and inventory control.
Assist other technicians as needed with more complex service calls.
Provides sales support as required (i.e. advising sales on problems as accounts, service leads).
Installs multiple protocol and/or multiple network operating systems in conjunction with software based solutions, i.e. Barr System, AHT, TR Systems, etc.
Accurate and timely completion of invoices and expense reports.

QUALIFICATIONS:

Requirements:
Minimum of a High School diploma or GED required. Technical School training preferred.
1-2 years of experience related to technical/repair of business equipment.
A+ and Net+ certification or equivalent experience.
Demonstrated electro-mechanical, digital electronic, and PC expertise.
Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop).
Must have reliable transportation and a valid driver s license. Position requires use of personal car which is eligible for vehicle maintenance compensation program.
Must be able to travel locally on a daily basis to various customer sites.
Excellent verbal, written, and interpersonal skills.
Must have excellent daily time management skills and be capable of prioritizing activities and schedule to obtain effective results.
Ability to be work independently with very little supervision.

Konica Minolta offers:
Competitive compensation program
Outstanding benefits package (including medical, dental, life insurance)
401(k) plan with matching company contribution
Excellent holiday/vacation plans.
Tuition reimbursement.
Employee Referral Bonus Program.
Ongoing training opportunities.
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.
An opportunity to work for one of "America's Best Large Employers," as named by Forbes Magazine.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Additional Benefits

Tuition Reimbursement, Short Term and Long Term Disability Insurance