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POST DATE 9/16/2016
END DATE 11/9/2016
JOB DESCRIPTIONInteracts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
Responsible for all administrative aspects of the program. Works closely with the Program Manager and with various departments.
Must have excellent organizational Skills
Proficient in MS Office
Must have excellent communication skills, both written and verbal.
High School Education required.
Sanmina is an Equal Opportunity Employer and we believe that diversity is critical to our success. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.