Program Management Manager 8/23/2016

Select Comfort Minneapolis, MN

Select Comfort
Job Classification
Full Time
Company Ref #
AJE Ref #
Minneapolis, MN
Mid-Career (2 - 15 years)
Job Type
Bachelors Degree



The Manager of Program Management will lead the integrated program level schedules and cross-functional integration in support of the SleepIQ Platform development and continuous engineering efforts. The role will focus on the development of customer & technical requirements and critical development schedules. This role will coordinate, manage and execute program level milestone timelines that will combine both waterfall and agile project plans; including backend, UI, electrical, firmware and mechanical timelines. Leading development timelines will require strong project management capabilities, business acumen and engagement through all phases of the development cycle and will include regular reviews with senior management to ensure alignment on business objectives and resource allocation.


* Develop and manage the interdependencies of the SleepIQ Technology platform local and cloud based software platforms, firmware, and electronics

* Ability to develop end to end multi-project program level commercialization timelines that will allow for all work streams to understand the total program critical path

* Work with key work stream project managers to coordinate and facilitate key program level handoffs

* Manage and lead program level unit and platform level integration tasks to keep projects on task and on time

* Coordinate and lead product and cross-functional steering committee meetings

* Own program level dependencies to define program level risk assessments and develop mitigation plans or contingencies as needed

* Manage technical and cross-functional timelines to ensure projects are on track and on budget to deliver against the market requirements

* Partner with the offshore and onshore SleepIQ development teams to define clear handoffs both technically and within program level dependencies

* Develop and support the customer experience validation plan including the development of clear test objectives and definition of successful completion

* Perform analysis and evaluation of options, alternatives of product development paths in an agile manner

* Actively resolve any open issues with new products coming to market, working cross functionally with business and supply partners

* Develop and manage lab based and in home product validation testing with engineering and consumer insights

* Understand trends in the industry and with the competition

* Generate relevant insights for the business and exploit them to create products that will be endeared by our customers


* The ideal candidate will have exceptional background in product strategy, project management and communications

* 7+ years experience; technical project/program management, product management, product development experience are ideal

* Experience with electronics and software development required

* Experience and strong knowledge of a stagegate development process

* Experience and applied knowledge of agile development processes

* Experience and applied knowledge of waterfall hardware development processes

* Proven track record of bringing forth and executing projects on time and on budget

* Experience managing a connected software product platform desired proven track record of managing a waterfall hardware platform in parallel to an agile software platform

* Strong cross functional leadership: demonstrated ability to engage teams and external partners to generate expected results

* Ability to think both strategically and tactically in a high energy, fast paced environment

* Exceptional interpersonal, influencing, and communication (written and verbal) skills

* Excellent organizational skills ability to prioritize multi-task oriented

* Attention to detail with strong critical thinking skills

* Demonstrated ability to manage multiple projects - work prioritization, planning and task delegation

* Experience in working with globally dispersed teams

* Bachelor's degree in relevant field required

* Scrum Master and PMI certifications desirable

* MBA preferred

* Skilled in the Microsoft office suite, with strong knowledge of Microsoft project

* Understanding of connected cloud based product platforms

* Experience with Jira, Test Rails

* Knowledge of FCC, UL and ETL

* Understanding of modular design concepts both Mechanically and via Software

* Ability to travel 15% of the time.

Equal Opportunity Employer (EOE) and a drug free workplace (DFW).