Customer Service Agent

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POST DATE 8/30/2016
END DATE 10/24/2016

Ajilon Professional Staffing Alexandria, VA

Company
Ajilon Professional Staffing
Job Classification
Full Time
Company Ref #
23125616.21603271
AJE Ref #
576020621
Location
Alexandria, VA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

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span A Customer Service Agent job in Alexandria, VA is available with a leading nonprofit association. Previous call center and/or business customer service experience is needed and an Associates degree is required. In this position you will work alongside top professionals to give back and make a difference in the community. Gain knowledge and hands-on experience with this dedicated and passionate team. This role has growth potential and allows you the opportunity to step into positions of increased responsibility. Hourly pay is $12-$13 to start. br   br Responsibilities br ul
li Respond to a high volume of inbound calls /li li Follow-up on voicemails and emails in a timely manner /li li Regularly send follow-up emails, correspond with existing clients /li li Develop an in-depth understanding of content to respond clearly and concisely /li li Tactfully manage and resolve customer complaints and issues /li li Aid in new business acquisition /li /ul
  br Requirements br ul
li Bachelor’s degree preferred, but not required /li li Three years of call center and/or customer service experience /li li Excellent communication skills /li li Solid experience with Microsoft Office applications (mainly Word, Excel, Outlook) /li /ul
  br /span