Project Manager, Behavioral Health Integration

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POST DATE 8/18/2016
END DATE 10/15/2016

Partners HealthCare(PHS) Needham, MA

Needham, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk, and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Department of Behavioral Health within Population Health Management at Partners Healthcare is seeking an experienced, mid-level healthcare Project Manager with outstanding relationship management and organizational skills to directly manage projects to assist primary care physicians in managing patients with behavioral health conditions, including Substance Use Disorders (SUD).
Reporting and Accountability

The Project Manager reports directly to the Behavioral Health Program Manager and works under the general guidance of the BH Integration Medical Director. In addition, he/she works closely with other project stakeholders as appropriate both within Partners Central and Partners entities including physician and nurse champions, primary care practice staff, senior leadership, administrators, eCare, Partners I.T. teams, and relevant Committees.

Duties and Responsibilities:

Oversee the planning, pilot, implementation and evaluation phases of various projects related to SUD initiatives working closely with the Program Manager, Medical Director, Partners I.T and leadership at Partners entities.
Develop and manage projects including scope, requirements, project plans, communication and issue resolution.
Provide administrative oversight of clinic team members including MD, nurse, social work and recovery coach
Work collaboratively with practices to engage utilization of the clinic and ensure all state and federal compliance requirements in adhered to.
Lead workgroup dedicated to developing clinical workflows, policies, procedures etc.
Work with key stakeholders to ensure staff have the means and knowledge to bill for services provided.
Provide content expertise in regulations related to SUD programs and intitiatives.
Collaborate with clinical leaders and key stakeholders to plan and develop evidenced-based behavioral health programs, review data and protocols, and support quality improvement processes.
Utilize metrics for evaluating and tracking the success of interventions.
Develop project related deliverables with minimal supervision including project plans, PowerPoint presentations, status reports, meeting minutes, issue/risk logs, and meeting facilitation documents.
Present updates, findings, and recommendations to internal and external stakeholders/leaders as needed for assigned projects.
Establish strong working relationships with clinical and administrative leaders across Partners entities.
Collaborate with eCare and I.T. teams to integrate Behavioral Health programs with Partners technology resources and the transition to Epic.
Provide support to Behavioral Health Program Manager and Director to assist with other behavioral health program initiatives and projects.
Other responsibilities as assigned.
Bachelor's degree required, Masters degree preferred.
3-5 years project management experience from inception to completion, preferably in a healthcare environment.
Experience in SUD program development or operations including compliance regulations.
Familiarity with medical practice or clinical staff and workflows is a plus.
Ability to navigate within a large organization along with a high degree of comfort in dealing with senior level practice or departmental leadership and ability to support committee work and processes.
Must possess excellent interpersonal and communication skills and professional demeanor with excellent attention to detail and follow through, a proactive approach to problem-solving, high functioning organizational and multi-tasking skills, and strong analytical and presentation skills.
Must have exceptional customer relationship management/service skills and experience in working effectively with staff at all levels of a medical practice.

Skills Required
Strong work ethic, ability to work independently and as part of a larger team.
Interest in healthcare and the use of technology to support and innovate clinical care.
Must be capable of working independently and able to exercise discretion.
Successful in working as part of a team to deliver a high level of support to peers and to external colleagues.
Must be able to travel in the Eastern Massachusetts area to Partners entities and primary care practices and must have access to reliable personal transportation and a valid drivers license.
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.