Project Portfolio Manager

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POST DATE 9/16/2016
END DATE 10/25/2016

RMS Computer Corporation Long Island City, NY

Long Island City, NY
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DescriptionContractor Opportunity, Customer & Digital Experience Project Portfolio Management The Customer & Digital Experience (CDE) Team is the foremost customer advocate within the Global Cards & Consumer Services organization at Client. We harness the full power of our people, data, and resources to maximize prospect & customer engagement in support of our strategic priorities. Our global team is responsible for driving all aspects of customer experience, targeting and engagement across the franchise. We take a disciplined, data-driven approach to enhancing the customer experience across the full lifecycle, with digital and mobile as priority channels for acquisition, servicing and engagement. We are focused on delivering sustained, long-term business benefit to the franchise by accelerating our progress towards being an industry-leading NPS and Digital / Mobile issuer. The Business Management Team for the Customer & Digital Experience team manages a wide range of responsibilities in support of the Chief Customer & Digital Experience Officer. Key priorities for the team include providing strategic support to the leadership team in the development, communication, and implementation of its long-term vision, strategy, and key initiatives to deliver against ambitious digital and customer experience goals. The Business Management team is also responsible for managing business routines and management communications to enable coordination, alignment, and decision making at the l


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