Project Specialist, Development Systems
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POST DATE 8/13/2016
END DATE 10/28/2016
JOB DESCRIPTIONAs a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values, noted below, guide both how we get our work done and how we treat each other.
The Project Specialist on the Dana-Farber Cancer Institute Information Services Team for the Division of Development & the Jimmy Fund is responsible for producing strategic, value-added application and business solutions for end-users of fundraising and event systems. S/he will work closely with fundraising, analyst, and technical staff on projects, data analysis, training, and support in a fast paced work environment.
The Division of Development & the Jimmy Fund raises funds for research and patient care from a variety of sources including corporations, foundations and individual donors, and through hundreds of fundraising events.
Principal Duties and Responsibilities
Proactively communicate and collaborate with internal customers to analyze business problems and processes and to determine information needs, Make recommendations and translate those recommendations to functional requirements and deliver the following artifacts as needed: Functional/Business Requirements Specification, Use Cases, test plans, schedules, and documentation.
Act as project lead on key projects and follow the project management lifecycle in accordance with the Project Management Office. Write project charters, elicit and write business requirement documentation, perform data analysis, and develop and maintain application/process workflows. Write functional specifications for reports and application solutions.
Communicate project status and prepare project administrative materials as needed, e.g., meeting minutes, work plan, status reports, memos, project files.
Provide quality customer service and serve as an exemplary representative of Information Systems. On-going communication, feedback and follow-through with customers/peers are essential.
Apply business acumen to projects and application problems.
Train users on fundraising applications, business processes, or related topics, Create and maintain appropriate user and administrative training documentation.
Use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk, and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Performs other duties and special project as assigned.
Bachelors Degree required. Minimum 5 or more years experience in business systems analysis, project management, program management, or applications support required.
Previous development/fundraising/non-profit experience or equivalent is preferred.
Ability to effectively bridge communications between non-technical end-users and the technical team.
Proven track record with prior experience working in a complex systems environment.
Experience with relational database management systems, and an understanding of relational database design. Experience with business intelligence tools helpful.
Willingness to learn and understand principals of fundraising.
Experience facilitating meetings and providing end-user training is required.
A combination of education and experience may be substituted for requirements.
Skills, Abilities, Competencies
Ability to effectively translate business requirements to functional requirements.
Excellent interpersonal skills to effectively communicate with diverse, cross functional teams including staff at all levels of the organization including both technical and non-technical personnel.
Exceptional analytical, problem solving and negotiation skills.
Self-motivated, independent and possesses the ability to learn quickly.
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds and levels within and external to the organization.
Strong written and verbal communication skills.
Strong knowledge of PC applications, e.g., Microsoft Office Suite and Project, PowerPoint.
Ability to be flexible, versatile and adaptable both in day-to-day activities conducted in a multi-unit environment.
Ability to manage workload and competing priorities in order to complete tasks in a timely manner.
Brookline Village/Huntington Ave. location and proximity to the Longwood Medical Area.
Office environment with travel occasionally required for meetings at medical and patient care areas and other Partners HealthCare or Dana-Farber Cancer Institute locations.
No direct reports, may indirectly provide leadership and guidance to less seasoned and new staff
Demonstrates fiscal responsibility by effectively using Partners resources
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.