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POST DATE 8/9/2016
END DATE 7/19/2017
Northwestern Memorial Healthcare
JOB DESCRIPTIONPrepares annual management plan and budget for assigned properties that adhere to properties goals and planned use. Ensures that the property performs to this plan and budget by managing the properties day-to-day operations. Oversees and monitors all operating and capital budgets. Provides timely and professional responses to tenant requests and inquiries. Assists in move-in / move-out process. Coordinates tenant improvements. Handles lease compliance and collections promptly, consistently, courteously, and professionally. Supervises vendors, determining acceptable performance administering contracts, and negotiating and/or resolving issues and disputes. Completes annual CAM reconciliations for assigned properties. Serves as a representative of the building and NMHC in dealing with tenants, prospective tenants, vendors, city officials, unions and associations. Responsible for the safety of the building occupants. Oversees security, engineering and maintenance activities, and cleaning operations. Conducts building inspections and implements procedures to correct deficiencies. Ensures that property accounting and financial reporting are administered in a timely fashion. Facilitates seamless communication among NMH internal support teams, external contractors, and building occupants. Hires, manages and trains personnel under his or her management. Resolves employee issues that may arise. Drafts and oversees the long term infrastructure and maintenance plan for assigned properties. Additional Functions, Ensures financial compliance with all NMHC policies, including timely submission and reconciliation of invoices. Conducts annual tenant satisfaction surveys. Leads due diligence activities during building acquisitions as necessary. Leads special projects across the commercial portfolio as required by NMH Leadership. AA/EOE.
Bachelors degree, preferably in real estate management, engineering, or a business related field. Minimum three years property management experience.
Exceptional interpersonal skills and customer service orientation.
Understands accounting and financial concepts.
Strong communication, supervisory, and organizational skills.
Proficient in MS Excel, experience using tenant billing systems.
Experience managing medical office properties or working in a healthcare setting.
Construction management experience.
Expert MS Excel user (Statistical analysis, charting, advanced formulas).